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Bilingual Health and Service Support Representative - Full Time 2013

North Bay, Canada

Company Description

 

SYKES Assistance Services Corporation (SASC) provides the very latest and most advanced customer communication, healthcare and employee wellness programs to over 100 private sector, public sector, and Fortune 500 companies.

 

 

 

SASC is Canada's leading provider of contact centre based telehealth services, covering over 18 million lives with more than 400 professional nurses.

 

Job Description

Sykes Assistance Services Corporation (SASC) provides the very latest and most advanced customer communication, healthcare and employee wellness programs to over 100 private sector, public sector, and Fortune 500 companies.

SASC is Canada's leading provider of contact centre based telehealth services, covering over 18 million lives with more than 400 professional nurses.

Bilingual Health and Service Support Representative

If you like to help people, solve problems and be recognized for your achievements, Sykes Assistance Services Corporation is the place for you!
 
Bilingual Health and Service Support Representatives provide service and assistance to the customers of a wide variety of clients.  Services include reception for telehealth services, health information and service referrals, attendance management, requests for materials and processing charitable donations. 

Qualifications

This position is ideal for someone who can empathize with callers and provide them with accurate information and excels in a team work environment.  Strong communication and computer skills are necessary to excel in this stable, team-oriented work environment. 

 


 
If you posses these attributes we want to hear from you!

  • Ability to communicate effectively with others
  • Ability to empathize with others
  • Attention to detail
  • Calm, patient style
  • Measured, thoughtful approach to problem solving
  • Cooperation, respect for others
  • Reliability and consistency
  • Ability to work a variety of shifts
  • Strong communication skills in French and English

Additional Information

Because we understand the importance of a balanced lifestyle, we offer flexible work schedules which allow you to spend more time with family and friends.  

 

 
Sykes Assistance Services Corporation is proud to offer a competitive benefits package, complimentary roadside assistance, time off incentives for perfect attendance and RRSP matching.

 

If you have any difficulty with the online application process please email: recruiting.inquiries@sykes.com