Registered Nurse Full Time
- London, Canada
SYKES Assistance Services Corporation (SASC) provides the very latest and most advanced customer communication, healthcare and employee wellness programs to over 100 private sector, public sector, and Fortune 500 companies.
SASC is Canada's leading provider of contact centre based telehealth services, covering over 18 million lives with more than 400 professional nurses.
Our nurses and support staff are committed to excellence and quality health care through the provision of Telephone Triage and Health Information programs to both the private and public sectors. These services are available 24 hours a day, 7 days a week. Our programs incorporate accessible, practical and medically validated health information and symptom triage to support individuals and families and to help them make informed decisions about their healthcare.
Registered Nurses respond to callers by assessing their needs offering appropriate clinical options, identifying health care and community resources and providing information to assist the patient in choosing appropriate intervention for their health situation.
This position is ideal for nurses who can consistently use a therapeutic relationship as basis for providing health teaching to callers as well as sharing knowledge with co-workers. Nurses must be registered and in good standing with the licensing body in their jurisdiction and have a minimum 3 years clinical nursing experience with at least 1 year experience in an acute care environment. Basic computer and typing skills are essential.
Success Profile for this position:
- Ability to communicate with patients in English
- Ability to work without others' approval
- Attention to detail
- Focus on practical considerations
- Measured, thoughtful approach
- Results oriented
- Rapid and responsive approach
- Readiness to cooperate with others
- Readiness to trust and respect others
- Subtlety and sensitivity
Compensation & Benefits:
We offer full and part time positions with competitive pay including shift and education premiums. Nurses will benefit from flexible working hours in a safe and healthy work environment managed by nurses with opportunities for professional development and advancement. Nurses receive a competitive benefits package including medical, dental and vision care health coverage, life insurance, complimentary roadside assistance for the employee and family, educational reimbursement and RRSP matching.
If you have any questions about this position or need assistance with your online application, please email: firstname.lastname@example.org