Clerical Associate

  • Toronto, Canada
  • Full-time

Company Description

Sykes Assistance Services Corporation provides the very latest and most advanced customer communication, healthcare and employee wellness programs to over 100 private sector, public sector, and Fortune 500 companies.


Job Description

Job Responsibilities:

  • Scheduling work from home inspections with staff ensuring inspections are completed in accordance with our contractual requirements
  • Documenting work from home inspection results on database and identify to appropriate team manager of any deficiencies
  • Receiving couriers and deliveries, ensuring shipments are complete, unpacked and distributed or stored appropriately. Coordinates outgoing couriers or shipments.
  • Maintaining various systems including employee mailboxes, meeting room booking system where applicable, and key inventory / site security system.   
  • Coordinating and managing site management vendors in conjunction with Facilities Manager including the review of site specific invoices
  • Ensuring staff have access to up-to-date materials (i.e. forms, orientation paperwork, operational procedure manuals, clinical guideline manual, etc.)
  • Scheduling meetings and ensures meeting room equipment is ready (including refreshments if required)
  • Ordering, maintaining, and replacing office and kitchen supplies following appropriate approval procedures
  • Contacting maintenance vendor if copier/fax equipment requires service
  • Administering petty cash
  • Maintaining headset inventory, assigns headsets, and coordinates repairs and replacements.



Qualifications (Education and Experience):

  • General Business Diploma from a Community orBusinessCollege, or equivalent experience
  • Minimum of 2 years general office experience


Additional Requirements:

  • Ability to travel with own vehicle

Additional Information

Sykes Assistance Services Corporation is proud to offer a progressive work environment along with opportunities for personal and professional development as well as a competitive compensation and benefits program, including:

  • Group health insurance
  • Employee Assistance Plan
  • RRSP matching program
  • Educational Assistance
  • Free Roadside assistance program for employees and their families


If you have any difficulty with the online application process please email: