About Syngenta  

Syngenta is a global leader in agricultural innovation with a presence in more than 90 countries. Syngenta is focused on developing technologies and farming practices that empower farmers, so they can make the transformation required to feed the world’s population while preserving our planet. Its bold scientific discoveries deliver better benefits for farmers and society on a bigger scale than ever before. Guided by its Sustainability Priorities, Syngenta is developing new technologies and solutions that support farmers to grow healthier plants in healthier soil with a higher yield. Syngenta Crop Protection is headquartered in Basel, Switzerland; Syngenta Seeds is headquartered in the United States. Read our stories and follow us on LinkedIn, Instagram & X. 

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s Marketing team is seeking a Customer Experience Specialist in Zapopan, Jalisco, México. 

Accountabilities 

•  
• Drives business performance by supporting the sales team with customer marketing and demand generation activities. Leads execution of .customer marketing-related activities in the Customer Relationship Management
• Implements the annual marketing plan in close connection with the sales team, and within the agreed Marketing budget, including campaign planning, advertising and promotion, execution, marketing communication, product promotion materials, and digital marketing platform management.
• Designs and delivers campaigns, including NPIs, in close cooperation with the sales teams and Product Specialists through traditional and digital channels.
• Supports business performance improvement by providing data driven customer insights and feedback.
• Works with Territory Product Specialists to communicate customer-facing product communication in-line with Product / Product Line strategy.

Required  

• Marketing experience: A strong background in marketing is essential, including experience in developing and executing successful marketing campaigns.
• Advanced English mandatory.
•  Must be available for field visits.
• Customer experience knowledge: Understanding of customer behavior, preferences, and expectations is crucial to creating effective campaigns that drive sales and enhance the experience of customers.
• Familiarity with tools such as CRM systems (Salesforce Sales Cloud), marketing automation (Salesforce Marketing Cloud).
• Experience creating customer-facing marketing communication materials that are in line and compliant with a brand standards.
• Data analysis skills.

What We Offer  

• A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. 
• Full Benefit Package (Medical, Dental & Vision) that starts your first day. 
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. 

Important: 

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. 

Beyond just believing in the power of diversity, Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version, building an increasingly welcoming and productive environment. 

All qualified candidates will be considered for our positions, without distinction of race, gender, age, nationality or disability 

*This position will not provide relocation support. 

*This position will require immediate availability. 

Be part of a leading company that brings the potential of plants to life. 

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