Tenergy is seeking an experienced RC enthusiast to join our high performing Customer Service team. This fun and challenging job will include the following primary responsibilities:

• Helping customers troubleshoot and solve technical issues of RC related products.

• Giving advice and product recommendations to beginners and advanced hobbyists alike

• Engaging customers via our online chat system

• Responding to customer emails 

• Helping doing incoming product testing when needed

• RMA repair

Employees will be eligible to receive free and/or heavily discounted products as an added benefit. Other details of the job will be discussed during the interview process.

Candidates shall meet the following qualifications:

• More than 3 Years RC airplane and/or helicopter experience
• More than 1 year multi-rotor / Drone experience
  
• Excellent English oral and written skills
  
• Calm and patient - able to interact professionally with customers even under pressure
  
• Customer first mentality
• Proficient with PC applications including web browser, email, instant messaging, Microsoft Word and Excel.