QA Lead/Manager

Company Description

We’ve been reverse engineering engagement and performance since 2006 – we just didn’t call it that. For nearly a decade we’ve created coaching and education programs that actually work because they focus on what every single person cares about – their own strengths. At TMBC, we conduct the research, design the tools and technology and execute the coaching, education and training programs that challenge people to pinpoint, sharpen and bring their unique competitive edge to work.

Job Description

� Do you love technology?

� Are you always thinking of newer, better ways of doing things?

� Are you a self-starter always driving to execution?

If your answer to these questions is an enthusiastic “yes!” then please keep reading!

A job at The Marcus Buckingham Company is unlike any other you’ve had. You’ll be challenged. You’ll be inspired. And you’ll be proud. What do we do at TMBC? – We Fuel Engagement. Accelerate Performance. Leader by Leader. Team by Team. Why do we do it? Because we are passionate about transforming people and organizations through Strengths. We believe that in order to be your best, you need to bring your best. And that is why we have a team of people who are ridiculously excited to wake up and work. A team of game-changers who get the chance to make a difference, everyday.

Do you want to be part of something amazing? Our engineering team is looking for a superstar Quality Assurance Analyst/Manager to design, build/write, and execute test cases and test plans on computer applications. 

We are headquartered in Beverly Hills and the Quality Assurance Analyst/Manager role must work onsite due to the highly collaborative and iterative nature of the work. 

Do the following activities make you feel STRONG?

• Detect software failures so that defects may be discovered and corrected

• Document anomalies and issues in Bug Tracking systems

• Manually test website and applications using various browsers and hardware

• Document all defects in tracking system

• Validate appropriate data is written to DB table using SQL queries

• Conduct automated testing of website and applications

• Load testing

• Regression testing

• Record and document results and compare to expected results 

• Long-range Q/A planning

• Interview, hire, manage and mentor junior testers and Q/A interns

• Engage with clients on integration, functional, and user acceptance test planning and execution

• Initiate and manage the bug triage process

• Work with Business Teams to ensure software meets technical specifications

• Performance/load testing (JMeter)

• Review help desk ticketing software for outstanding issues tagged to Technology 

• Verify an issue exists

• Document the issue in Bugzilla

• Assign issue to developer for remediation

• Maintain the database of software defects

• Confirm bugs for accuracy

• Assign bugs to developers, content creators, etc.

• Verify that closed bugs are indeed fixed

• Follow up with bug reporters to verify details

• Lead bug review meetings

• Communicate status on bugs to business and technology leads

• Prepare bug reports for leadership

• Coordinate the testing activities for ad hoc testing teams

• Provide test plan/checklists to testers

• Provide application instructions for testers

• Defect confirmation and verify sufficient information

• Research software testing tools and methodologies and make recommendations on how to improve testing processes and software 

• Suggest optimizations to SDLC process

Qualifications

IS IT YOU WE ARE LOOKING FOR? 

• BS in Computer Science or Computer Engineering, or related, preferred. Strong experience may substitute in lieu of formal education

• 5+ years of experience writing test cases and test plans

• 5+ years of bug management software tools (BugZilla)

• 3+ years of experience with test case management software (TestLink)

• 1+ years of experience using automated testing tools and services (Selenium)

• Experience with load testing tools (JMeter, LoadRunner)

• Strong understanding of data integrity standards

• SQL Query experience


WE WOULD LOVE IT IF YOU ALSO HAD...

• Familiarity of HTML, CSS and JavaScript

• Had MySQL experience -- a big plus

Additional Information

Perks + Benefits

•    Competitive market-based salary, commensurate with experience and education
•    Top Notch Tailor-Made Benefits Package + 401K
•    Paid Bonus Structure
•    UNLIMITED Paid Vacation
•    Subsidized Gym membership
•    All you can snack + drink
•    Casual Dress
•    Super-cool Teams
•    Gives Back! Program
•    Wellness/Energy Program
•    Free parking
•    Random Days of Awesomeness like Weekly ‘Beers on the Balcony’ & Taco Day