IT Support Officer

  • Lagos, Nigeria
  • Full-time

Company Description

The Place - We are a fast growing, world class, and dynamic, multi-billion Nigerian conglomerates, established and managed by a team of professionals with decades of management consulting and accounting experience/ training from Arthur Andersen (now KPMG in Nigeria). We are presently into restaurants, hotel, and nightclubbing. We are opening new outlets in Lagos and looking for high-flying individual who shares the values of hard work, commitment and integrity and places high premium on personal development and career growth.

Job Description

Job Summary

IT support officers will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Other Responsibilities

Offer daily operations and systems support to personnel

Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.

Verify functionality of hardware and software components

Conduct consistent network backup operations

Installing and configuring computer hardware, software, systems, networks, printers and scanners

Planning and undertaking scheduled maintenance upgrades

Restricting access to unauthorized site, downloads and users.

Setting up accounts for staff, educate them on log in and resolve issues arising

Install and train end users of club lightings and controllers

Troubleshoot hardware and software issues in person, remotely and via phone

Investigating, diagnosing and solving computer software and hardware faults

Repairing equipment and replacing parts, checking computer equipment for electrical safety

Maintaining records of software licenses

Qualifications

Requirements

BSc in Computer Science/Engineering, Electrical/Electronic Engineering or related field

Minimum of 2 years’ cognate experience

Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.

Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.

Good interpersonal skills, should be able to interact with all staff across all level and cadre

Creative, open to new ideas and ability to multi-task effectively


Additional Information

Candidates who do not meet the above criteria need not apply.