IT Support Officer
- Lagos, Nigeria
The Place - We are a fast growing, world class, and dynamic, multi-billion Nigerian conglomerates, established and managed by a team of professionals with decades of management consulting and accounting experience/ training from Arthur Andersen (now KPMG in Nigeria). We are presently into restaurants, hotel, and nightclubbing. We are opening new outlets in Lagos and looking for high-flying individual who shares the values of hard work, commitment and integrity and places high premium on personal development and career growth.
IT support officers will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
Offer daily operations and systems support to personnel
Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
Verify functionality of hardware and software components
Conduct consistent network backup operations
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Planning and undertaking scheduled maintenance upgrades
Restricting access to unauthorized site, downloads and users.
Setting up accounts for staff, educate them on log in and resolve issues arising
Install and train end users of club lightings and controllers
Troubleshoot hardware and software issues in person, remotely and via phone
Investigating, diagnosing and solving computer software and hardware faults
Repairing equipment and replacing parts, checking computer equipment for electrical safety
Maintaining records of software licenses
BSc in Computer Science/Engineering, Electrical/Electronic Engineering or related field
Minimum of 2 years’ cognate experience
Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
Good interpersonal skills, should be able to interact with all staff across all level and cadre
Creative, open to new ideas and ability to multi-task effectively
Candidates who do not meet the above criteria need not apply.