Onboarding Programme Manager- French speaking

  • Bucharest, Romania
  • Full-time
  • Department: Customer Success

Company Description

Are you a dynamic and innovative pre-sales leader with the ability to articulate business value and excite a prospect audience?

Are you a trusted advisor to your prospects and team members? Do you have a passion for white-boarding, solving problems for customers, and transforming the enterprise space?

Are you fired up to sell a disruptive, innovative solution that is redefining enterprise software? If so, GREAT! Keep reading because you are going to join our groundbreaking global sales team running operations in San Francisco, New York, London and Copenhagen! We are currently expanding our global sales team and looking for a  Senior Solutions Consultant to join our team.

About Tradeshift

Tradeshift is disrupting the enterprise software space and in a big way. B2B has entered the Platform era and we are leading the charge. By connecting companies of all sizes and providing them with a digital supply chain platform to communicate in real-time and create strategic value from processes like invoicing, procurement, supply risk management and workflow, Tradeshift is redefining an enterprise space that has seen little change in many years.  We recognize that business is messy and business is social. Understanding these two facts drives the development of Tradeshift - a platform for all your business interactions.

The Team

Our team sits within Tradeshift’s Services & Success Organization. We’re the team that’s on the ground, making sure all of our supplier users are brought onto the platform in a professional and timely manner. We are looking for people that are proactive, know how to build relationships, gain commitment, manage projects, drive deadlines, and are ready do what is needed to ensure our users are rapidly enabled.

Job Description

Our Onboarding Programme Managers are core to Tradeshift's network growth.  They engage our customers, leading and delivering the programmes that ensure the participation of customer supply chains as part of P2P transformation projects. Onboarding Programme Managers work closely with teams across Tradeshift, and side by side with some of the biggest brands in the world, to ensure supplier adoption of Tradeshift’s platform and apps. If you are looking for a role that is fast paced and will challenge you to grow, this is a place for you to come.

  • You will take ownership and be responsible for customer engagements, delivering expert consultancy and project/programme management to ensure the success of onboarding workstreams

  • Collaborating with our Supplier Integration Project Managers, Campaign Managers, and the Professional Services team, you will be responsible for developing customer onboarding strategies and project plans for successful delivery

  • Provide expert advice to customers to maximise the success of their onboarding campaigns, ensuring that best practice is followed

  • Run integration programmes for larger suppliers, in concert with our Supplier Integration Project Management teams

  • Coordinate email marketing campaigns with the customer and our Campaign Management team, to onboard smaller suppliers to the platform.

Qualifications

  • You must be fluent in both English and French

  • 5+ years experience in a consultancy/change management/delivery role

  • Consultant skilled at helping customers adopt best practices and standardization

  • Skilled and respected communicator, consultant, and influencer; able to engage with CFOs and CPOs of Fortune 500 companies

  • Self-starter who is resourceful and not afraid to make decisions

  • Organized and demonstrates time management skills

  • Comfortable being responsible for customer success, even though all variables are not completely within your direct control

  • Ability to travel 30 to 60 days a year (i.e., 2 to 5 days per month)

  • Experience with procure-to-pay or e-commerce processes would be an advantage 

Additional Information

Culture & Perks:

Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.

Shifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.

We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Ambitious international startup

  • Lunch provided daily from local restaurants
  • Pension & health insurance