Professional Services Solution Architect
- London, UK
- Employees can work remotely
- Department: Professional Services
Have you ever worked for a company that actually wanted you to bring your whole self to work every single day?
Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.
Our Solution Architects are core to Tradeshift's process and work closely with our customers, their suppliers, partners across functionally throughout our organization to achieve success and wins for our users. You will work side by side with some of the biggest brands in the world, integrating their supplier networks, enabling compliance countries, and acting as the primary point of communication in the process of modeling our client business into the Tradeshift platform. If you are looking for a role that is fast-paced and will challenge you to grow, this is a place for you to come.
Tradeshift is looking for a Solution Architect / Senior Solution Architect to fulfill the following responsibilities:
Team with one or more Engagement Managers to make multiple simultaneous enterprise customer implementations successful
Responsible for the solution design, build, testing and migration to production - resulting in the best possible solution for the Buyer
Consult with customers’ IT resources on how to best integrate their ERP with Tradeshift; Interface with customer team members in Procurement, Finance, IT, and Shared Services Team with Product, Customer Service Engineering, and Support to resolve blockers
Supporting User Acceptance Testing
Supporting migration and troubleshooting of the customer solution
Update customer implementation page and documentation
Contribute to the development of Professional Services’ methodology, knowledge base, and tools with special focus on solution design
Perform solution reviews
Contribute and be part of the Solution Advisory Board
Bachelor or Master's degree in Business, Engineering or Computer Science
1-4+ years of experience in software implementations for enterprise customers as part of a consulting or software company
Fluency in English - both in writing and orally
Extensive functional knowledge with-in the procure-to-pay domain
Good communication skills on complex topics with technical and non-technical people
High energy; thrives in complex, challenging and sometimes stressful situations
Demonstrated creative problem solving abilities
Demonstrated ability to learn new technologies and business requirements
Ability to travel 2-3 days per month
XML and File Transfer Protocols knowledge
French, Spanish and/or German language - this would be a plus
Experience in one or more of the following areas:
Subject matter expertise in one or more procure-to-pay systems (configuration, customisation and/or demoing experience);
Mapping of files and integration between systems (understanding file formats, message types/standards, and communication protocols).
Our office in London offers employees challenging work and the freedom and autonomy that allows them to truly have an impact on their projects. Each employee has a voice, and their hard work pays off. No good work goes unnoticed.
Our culture began day one when three Danes poured their brains, heart, and guts into creating a platform that could connect every business in the world. We expect each employee to approach their work with the same amount of pride and passion. One day you might find us having a ping pong match in the middle of the work day, and then you’ll find us handing off projects to colleagues in different time zones so we can continue progress around the clock.
TradeShifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.
We value diversity and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Why you might like working here:
- You love autonomy and the freedom to get your work done how you want
- You like sharing your opinions and feeling like they matter
- You want to work for a company that requires you to bring your whole self to work every day: brains, heart, and guts.
- Career and professional development opportunities
- Flexible hours and vacation policy
- Supplemented mobile phone and home internet plan
- Lunch provided daily from local eateries and snacks
- A competitive compensation package + equity