Professional Services Sales Manager

  • Full-time
  • Department: Professional Services

Company Description

Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions. We work hard and our teams have great freedom and responsibility to choose the best solutions, technologies and approaches to evolve the product to the next level.

We believe that being a global, multicultural company is a tremendous strength and we have people working from 18 different countries with hubs in Bucharest, Copenhagen, Kuala Lumpur, and San Francisco. We believe that if we truly focus on how to work distributed and collaborate across locations and (home) offices, we will not only enjoy work more but also build better products for our customers, and ultimately be a better company.

Job Description

About The Role

Tradeshift Services Sales is responsible for providing value, impact, and credibility to existing and potential Customers during sales opportunities that require Professional Services, Supplier Enrollment, or Customer Success support offerings. The team engages in activities globally that support both direct and partner Source-To-Pay or Purchase-To-Pay opportunities that span all Customer verticals and industries. 

The primary focus of the team is to align all parties involved (internal and external), advise on best practices or additional paths forward, and provide assurance that Customer objectives will be successfully achieved with the recommendations Services Sales provides. As such, the team plays a pivotal role forging the foundation for successful Customer acquisition, renewals, solution deployment, and referenceable Customers. 

Roles within the Services Sales team are highly visible across the organization and require a unique talent, mindset, and blend of skills in functional, technical, and operational disciplines.
We are looking for an experienced Services Sales Manager to help manage the incredible growth we are experiencing here at Tradeshift, specifically focused on our Sales Services Team. 

What You'll Be Doing

  • Build relationships and trust with new and existing Customers and Partners
  • Collaborate with internal colleagues in Sales, Alliances, Solution Consulting, Supplier Success, Professional Services, and Product teams to deliver optimal solution plan and Customer outcomes
  • Prepare high level budgetary estimates, project timelines, resource plans, and Statement of Works
  • Create & present Tradeshift material related to Project methodology, systems integration, and solution configuration
  • Lead workshops to capture and guide Customer strategic objectives, challenges, and future state requirements
  • Identify potential risks and bottlenecks with Customer requests and internal capabilities
  • Provide input to Salesforce opportunities and Service Sales requests
  • Perform supplier matches and forecast analysis
  • Build and add value to the team knowledge base, processes, and toolsets

Qualifications

Let's Connect If You...

  • 5+ years implementing enterprise solutions in consulting or services organization
  • 3+ years experience providing Project Management for global deployments and cloud solutions
  • 2+ years in Services Sales, Consulting Solution Architect, or services selling role
  • Expert ability to listen, summarize, and present material
  • Experience with creating SOWs, deployment plans, estimates, and managing budgets
  • Ability to lead fundamental business process, integration, architecture, and technical discussions
  • Demonstrate skill to quickly learn, adapt, and take ownership within a dynamic environment
  • Provide crisp, clear, concise communications 
  • Possess knowledge of P2P, S2P, e-Invoicing, Supplier Data Management, workflow, or ERP solutions
  • Bachelor's degree required; advanced degree or professional certifications a plus

Additional Information

We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.

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