Director of User Experience

  • Full-time
  • Department: User Experience

Company Description

Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions. We work hard and our teams have great freedom and responsibility to choose the best solutions, technologies and approaches to evolve the product to the next level.

We believe that being a global, multicultural company is a tremendous strength and we have people working from 18 different countries with hubs in Bucharest, Copenhagen, Kuala Lumpur, and San Francisco. We believe that if we truly focus on how to work distributed and collaborate across locations and (home) offices, we will not only enjoy work more but also build better products for our customers, and ultimately be a better company.

About The Role

We are looking for a Director of UX to lead the global product design team. This is a key role on the product leadership team with a massive impact on the product design strategy across our product portfolio. 

The ideal candidate will have a proven track record of leading design organizations and shipping top-notch products that are loved by customers.

Job Description

  • Lead the UX design and research for all products

  • Hiring, mentoring, and growing design talent 

  • Partnering with the product and engineering stakeholders to shape the product strategy

  • Drive conceptual design for key strategic initiatives with hands-on design leadership

  • Facilitate design sprints and workshops

  • Improving and evangelizing the user-centered design processes for globally distributed teams of product and engineering stakeholders

  • Fostering a culture of trust, transparency, and innovation through design

  • Driving engagements with customers and users 

Qualifications

  • 10+ years of UX design experience with some in-house experience as part of a product organization

  • 3+ years of people management experience that included hiring, coaching, and growing a team of designers, researchers, and design managers 

  • Experience designing and shipping complex B2B SaaS products 

  • Experience building design systems that drive consistency and scalability of user experiences

  • Ability to work cross-functionally across product, engineering,  and lead design for complex software used by business users

  • A strong bias towards action and getting things done

Additional Information

We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to EEO guidelines. 

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