Travel Sales Manager

  • Seattle, WA
  • Full-time

Company Description

For over 20 years, TCS World Travel has been the world leader in operating private jet expeditions under its own brand and for strategic partners, including National Geographic and Four Seasons. We blend authentic experiential travel with exceptional quality and service, offering a life-list of destinations in a single journey. Our journeys go beyond destinations to create travel experiences that matter, delivering moments that last beyond the journey itself.

Travelopia is the world's largest collection of specialist travel brands. Each brand is individually operated, creating unique experiences that are centered around specific destinations, passions or interests.

Job Description

The Travel Sales Manager role is for a highly productive, self-motivated, results-driven individual. This person is responsible for actively selling luxury private jet programs (priced between $70K - $135K per person) to high net worth individuals via phone, email and in-person communications. It is critical in this role to meet or exceed all assigned revenue goals. The individual in this role will be effective at developing strong relationships with qualified clients via phone and email communication, and will be adept at accurately maintaining client contact information in Salesforce. This person will be responsible for managing prospective clients through the entire sales cycle from inbound lead to booking the order.

Essential Functions:

  • Learn about and stay updated on all TCS and TCS partner products offered for sale
  • Answer inbound phone calls and emails from prospective clients
  • Conduct outbound communication (phone and email) to prospective clients
  • Attend targeted sales events for prospective clients
  • Regularly follow-up with prospective clients to ensure they progress through sales cycle
  • Qualify clients and close all viable sales opportunities
  • Accurately maintain and update real-time client contact information in Salesforce
  • Accurately forecast sales opportunities in Salesforce
  • Monitor client issues, feedback, deadlines, and deliverables and ensure client issues are handled effectively and quickly, escalating to VP of Sales & Business Development when needed
  • Provide Sales & BD team regular updates on what’s working well, what challenges exist, and proposed plan to address them
  • Work closely with marketing team to refine existing or identify new marketing programs to drive new sales leads
  • Produce detailed pipeline reports as requested by VP of Sales & BD
  • Participate in weekly 1:1 meetings with VP of Sales & BD
  • Work closely with sales colleagues in refining sales skills and strategies to drive results
  • Assist with travel agent trainings via webinars and in-person
  • Attend ongoing training sessions


  • Requires 5+ years of relationship based phone selling experience to high net worth individuals
  • Experience selling travel products and services is helpful but not required
  • Demonstrated ability to use relationship-based skills to close sales with high net worth individuals
  • In-depth understanding of the sales process and demonstrated ability to deliver results
  • Superior planning, organizational, and prioritization skills
  • Experience establishing sales goals, managing them, evaluating results and putting into place plans for improvement and optimization
  • Excellent verbal and written interpersonal skills (professional and articulate)
  • Active listener and ability to develop strong relationships with prospective clients
  • Technology-savvy -- proficient in using Salesforce and MS Office
  • Strong relationship skills; ability to work well with colleagues
  • Strong problem-solving and analytical skills
  • Handles stressful situations and deadline pressures calmly and professionally
  • Positive can-do attitude and a healthy sense of humor

Additional Information

All your information will be kept confidential according to EEO guidelines.

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