Trucell started 15 years ago providing IT services to healthcare providers. Based in Parramatta we have clients across NSW, QLD, VIC, and Western Australia. 

Trucell is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy.

*** Read Application Requirements before applying ***

Location: Trucell IT Services, Parramatta NSW (Note: The position is remote, targeting candidates in the Philippines who can work Sydney NSW Australia time)

Key Responsibilities:

• Manage, maintain, and troubleshoot Windows Server and Windows Desktop environments.
• Provide efficient and quality IT support to our clients, ensuring minimal downtime and seamless operation.
• Implement security measures and protocols as per company guidelines.
• Collaborate with the team and contribute to project deployments, system upgrades, and other technical initiatives.
• Have a working computer and reliable internet connection to work from. Trucell will not provide this initially.

Application Requirements:

To be considered for this position, applicants MUST:

• Submit proof of their Microsoft Server or Desktop certification.
• Write a brief (100 words) statement on why they wish to work at Trucell.
• Write a brief (100 words) statement on what services Trucell offers (This will test you as AI responses will be easy to spot)

We spent a lot of time going through applications, and we expect applicants to put some time into applying for their future jobs. Incomplete applications or those missing either of the above three requirements will not be considered, and the account will be flagged as "not following instructions" and "spam", which will affect your future attempts at applying for jobs.

Essential:

• Hold a current Microsoft certification (proof of certification is mandatory during the application process).
• Must NOT be self-taught; formal education and certification are necessary.
• Ability to provide a recent, valid police check.
• Possession of a reliable computer with a stable internet connection.

Desirable:

• Excellent communication and troubleshooting skills.
• Adept at working in team environments and independently.
• Familiarity with other IT-related tools and platforms.

Perks:

• Get your birthday off
• Generous incentives for reaching Team and Company Goals
• An easy-going environment and culture (we all enjoy what we do)
• A Proactive Approach to Ongoing Training to help you develop life-long skills

Note:

Trucell places immense importance on data privacy and security. As such, we utilize employee monitoring software to ensure the optimum performance of our team and the security of our clients' data. This encompasses mechanisms to prevent unauthorized copying or dissemination of private client data.