Trucell started 15 years ago providing IT services to healthcare providers. Based in Parramatta we have clients across NSW, QLD, VIC, and Western Australia. 

Trucell is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy.

Location: Trucell IT Services, Parramatta NSW (Note: The position is remote, targeting candidates in the Philippines who can work Sydney NSW Australia time)

Key Responsibilities:

• Manage, maintain, and troubleshoot Windows Server and Windows Desktop environments.
• Provide efficient and quality IT support to our clients, ensuring minimal downtime and seamless operation.
• Implement security measures and protocols as per company guidelines.
• Collaborate with the team and contribute to project deployments, system upgrades, and other technical initiatives.
• Have a working computer and reliable internet connection to work from. Trucell will not provide this initially.

Essential:

• Hold a current Microsoft certification (proof of certification is mandatory during the application process).
• Must NOT be self-taught; formal education and certification are necessary.
• Ability to provide a recent, valid police check.
• Possession of a reliable computer with a stable internet connection.

Desirable:

• Excellent communication and troubleshooting skills.
• Adept at working in team environments and independently.
• Familiarity with other IT-related tools and platforms.

Note:

Trucell places immense importance on data privacy and security. As such, we utilize employee monitoring software to ensure the optimum performance of our team and the security of our clients' data. This encompasses mechanisms to prevent unauthorized copying or dissemination of private client data.