VAM Systems is currently looking for  System Administrator for our UAE operations with the following skillsets & terms and conditions:

Experience:

Minimum 5 years of relevant work experience as a System Administrator. 

Education and Qualifications Required:

As a minimum, Certified degree in Computer related field such as Computer Science or Engineering. 

Recognized certifications such as Microsoft Certified Systems Engineer (MCSE), CCNA, Commvault certified professional, Azure solution architect, MCP, etc. preferred 

Role and Responsibility: 

Troubleshooting mail flow issue (Exchange, Office365, Forcepoint). 

Troubleshooting Servers related issue - Exchange servers, AD, Radius servers. EV server, F-secure antivirus management\Symantec endpoint Manage upgrade or troubleshooting with support. DHCP related issues, Exchange reporter application upgrade etc. 

Monthly Microsoft Windows patching on all VMs and Physical servers through WSUS approx. 160 servers. Pushing windows patches to workstations. 

Vulnerability Management as per tickets, Emails, CR received from IT security team. 

Users’ permissions\account management as per requests received from IT security team. 

Attend calls from support team. Provide second level support to Support team like troubleshooting outlook issues, network DHCP IP, user account related issues, VPN basic checks, MFA-MDM troubleshooting and creating ticket with Microsoft Office365 support if required, USB allow tasks, P drive not accessible etc. 

Attending adhoc requests like "going to user desk for troubleshooting on escalation”, " public folder migration during Office365 migration", "Find, if possible, to change Calendar working hours window", "granular analysis of spam delivered to any VIP user", "AuditPortal\BoardPad application upgrade or troubleshooting with support", "provide user data\list to HR on request ", "SAP\Salesforce team conference call if any issues related to system infrastructure" etc.

Creating PDQ, GPO package for mass deployment. 

Screensaver, Email Signature deployment to all systems- Request is received Marketing Team on intervals. 

Manage Service Desk application functioning, troubleshooting, upgrade. 

ForcePoint release emails as per requests received from users 

Forcepoint Web policies requests, troubleshooting websites not opening etc. 

Upgrade or install Forcepoint email and web appliance hotfixes with help of support. 

Reverse Proxy Fortiweb operations related tasks.

Folder\Mailbox permissions\Group Membership requests received from users. 

Exchange Hybrid permission management. 

Create Folder\Mailbox\Groups, account creation, account disable, account management etc.

Microsoft Office365 tenant portal operations like create on-cloud mailboxes, giving permissions, troubleshooting. 

Printers Asset list management. SafeQ and XDA application management and troubleshooting.  Monthly Service Desk and Print report, Quarterly Print count verification during billing. 

Backup operations tasks, changing tapes in ER1 Cage on regular basis 

Additional Knowledge: 

Advanced working knowledge of MS Exchange email services, MS Active Directory services, Windows based (DNS, DHCP, etc) services, Anti-virus and Anti-spam systems, Database Management, Virtualization platform Management required.

Terms and conditions: 

Joining time frame:   maximum 4 weeks