Venture Media is unique. Think of it like a tech lab, building and evolving great tech ideas and projects with millions of eyeballs on our projects across mobile, social and the web. The success of our mobile/web/social projects such as BlackFriday.com, Canvus.com, our domain platform Mark.com, Mybible.com (and more) have allowed us the luxury of picking and choosing new or revamped ideas to either run with, or gather learning from to add to another project.

Are you fantastic at data entry and love being "in the know" about the best Black Friday specials? Are you addicted to great discounts? If so, this is your dream job because our team is all about finding the biggest Black Friday holiday specials and publishing them to our customers – and all this in a super-successful local tech company. Earn some great pre-holiday cash, and merge your love of shopping, with a great working experience, and apply now!

What are the Responsibilities?

• Enter sale information for various merchants into our Content Management System (CMS).
• Search product information on the Internet.
• Upload the latest ad scans and promotion flyers.
• Monitor email inboxes and forward emails to the correct stakeholder.
• Proof read all data entry and rectify any discrepancies.
• Manage incoming contacts from vendors and/or end users and provide an exceptional experience and support to all users in an open concept customer service centre environment (email CS predominantly with little to no phone CS).

What is the Timeframe?

We have different shifts available ranging from days, evenings to overnights, averaging approximately 40 hours per week. As the shopping season peaks in November, overtime hours are possible.

• Minimum 50 WPM with a high degree of alpha and numeric accuracy.
• 1+ years customer service experience with a great track record and a positive, energetic personality
• Proficiency with MS Office suite and extensive experience using the Internet.
• Strong communication skills especially internally with team leads and colleagues (e.g.. keeping staff up to date on your priorities, current tasks and work completed).
• Ability to operate with minimal supervision and with direction from multiple leads.
• Ability to maintain a sense of urgency and adaptability, working fast and accurately in a fun environment that is under pressure, and deadline-driven.
• Flexibility to work evenings, week-ends and in some cases, overnights; overtime may be required
• Bonus points for retail experience, especially in the sale of electronics.
• A passion for online shopping is a desirable.
• You live in commutable distance to our Yaletown office as this position is based on-site.
• You have great flexibility with your schedule. We are offering 40 hours of work each week for the duration of the contract - so juggling with another job without flexibility is tricky.
• You are able to work days, evenings and overnights (this doesn't mean you will be working all three types of shifts)

Why work at Venture Media? Here are some highlights for you!

• We are creating many different kinds of solutions that range from e-commerce integrations, building social network platforms to reinventing how the piano is played, digital sound processing and even more.
• We have a great office in Yaletown that allows for creativity, inspiration, focused development and play, be sure to apply. Our space includes a music room complete with a baby grand piano, ping pong, organic snacks, bike racks, standing/sitting desks, showers and more.
• We are privately funded and we don’t answer to clients. This is rare in business and it is fun as it allows us to explore and develop what tech we want to develop. Ideas come both from our CEO and our staff via hackathons, competitions and more.

Additional Information: Please note that this opportunity is on-site in our Yaletown, downtown Vancouver office and we will only consider candidates based in the Greater Vancouver area or in Canada. We really appreciate all applications and we will contact you if you are selected for an interview.