Client Services Analyst (Pharma Market Research)

  • Horsham, PA
  • Full-time

Company Description

Verilogue brings patients, physicians and the healthcare industry together to share information, enhance disease understanding and participate in medical marketing research.  In order to develop more effective medicines and communication materials for patients and physicians, the healthcare industry requires more insightful customer data.


Verilogue's patent-pending technology system captures information at the point-of-practice™ and enables physicians to digitally record conversations with select patients each month.  Verilogue provides a secure and confidential way for patients and physicians to share opinions during office interactions.    To learn more, visit  

Job Description


Our Client Services group conducts and delivers market research projects based on our extensive database of physician-patient conversations.  In doing so, we apply various qualitative and quantitative research methodologies to deliver deep insights about disease education, treatment selection and emotional drivers of physician-patient behavior.  Verilogue is seeking a Client Services Analyst with demonstrated analytical skills to work on a team to conduct dialogue based market research projects.


Primary Job Responsibilities

  • Analyze physician-patient dialogue data to answer client-specific research objectives;
  • Prepare data for analysis using Verilogue-specific analysis techniques and tools;
  • Manipulate and present data using spreadsheets;
  • Research healthcare markets and products for entry into Verilogue's custom database;
  • Assist Client Services Directors and Managers in creating strategic reports and presentations;
  • Build and maintain excellent client relationships through delivery of superior customer insights; and,
  • Support multiple client projects.


Key Competencies

  • Ability to conduct research and/or data analytics projects with minimal supervision;
  • Demonstrated analytical and communication skills;
  • Strong proficiency in MS Excel with a working knowledge of a variety of functions and data analysis techniques;
  • Solid skills in other MS Office applications (Word, Excel and PowerPoint);
  • Close attention to detail and accuracy with the ability to work on multiple projects; and,
  • Familiarity with qualitative and quantitative research principles.
  • Project management skills
  • Strong written communications skills, willingness to be a contributing part of a strong team in a fast paced, high quality environment
  • Knowledge of machine translation or natural language processing techniques a plus
  • Experience in corpus or text analysis, conversation analysis, or computational linguistics a plus


  • Minimum of a four (4) year degree is required;
  • 0 – 3 years experience conducting research and/or data analytics is required;
  • Knowledge of the pharmaceutical and healthcare industry or specific health-related conditions is desirable.

Additional Information

Verilogue provides a base salary, bonus and equity plans commensurate with candidate experience and position requirements.  Health and welfare benefits include medical, prescription, dental and vision plans.  Other benefits include a 401(k) retirement plan, life and accidental death insurance, paid vacation and holidays.  Our employees also enjoy flexible schedules and a casual work environment.


Verilogue rewards personal excellence in the pursuit of our common goals and is extraordinarily respectful of the individual and of the creative, intellectual and cultural diversity of our team.  Our culture has allowed us to attract and retain talented individuals who are driven by a vision of the way we will transform the practice of health care communication.


If you are interested in joining Verilogue, please apply online at .