Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. 

We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. 

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. 

We are seeking a highly organised and technically proficient Defect & Release Manager to oversee the end-to-end defect lifecycle and release management process for a large-scale legacy application modernisation programme. This role is pivotal in ensuring quality, traceability, and timely delivery across multiple development and testing streams.

Key Responsibilities:

Defect Management

• Own and manage the full defect lifecycle from identification to closure.
• Track, triage, and prioritise defects in collaboration with QA, development, and business teams.
• Facilitate daily/weekly defect triage meetings with cross-functional stakeholders.
• Ensure timely Root Cause Analysis (RCA) and corrective/preventive action planning.
• Maintain a centralised defect repository with accurate status, ownership, and resolution notes.

Release Management

• Plan, coordinate, and manage software releases across multiple environments (Dev, QA, UAT, Prod) collaborating with the DevOps Lead and Support Services.
• Define and enforce release readiness criteria and quality gates.
• Maintain release calendars and communicate schedules and impacts to stakeholders.

Reporting & Communication

• Generate and distribute regular defect and release reports (daily, weekly, sprint-based).
• Provide insights and metrics on defect trends, release stability, and quality KPIs.
• Act as the central point of contact for defect and release-related communications.

Process & Quality Improvements

• Continuously review and improve defect and release management processes.
• Define and implement best practices for defect prevention and early detection.
• Support test strategy and quality assurance initiatives with data-driven insights.
• Contribute to retrospectives and lessons learned sessions.

Documentation

• Maintain comprehensive documentation for defect workflows, release procedures, and RCA outcomes.
• Ensure traceability between defects, test cases, and requirements in collaboration with the Test Manager & Business Analysts.

• 9+ years of proven experience in defect and release management within large-scale enterprise programmes.
• Strong understanding of SDLC, STLC, and Agile/Waterfall hybrid delivery models.
• Experience with legacy-to-modern technology migrations (VB4/6 to .NET preferred).
• Proficiency with defect tracking tools (e.g., Azure DevOps, JIRA).
• Familiarity with CI/CD pipelines and release automation tools.[RG1] 
• Excellent facilitation, coordination, and stakeholder management skills.
• Strong analytical and problem-solving abilities.

• ITIL, ISTQB, or Agile certifications. (Desirable)
• Experience with metrics dashboards (e.g., Power BI). (Desirable)
• Background in software development or QA is a plus. (Desirable)

Attributes:

Communication: You possess strong communication skills and can build and maintain a culture of honesty & integrity. You can interact effectively with both technical and non-technical users.

No Ego: You can embrace the ideas of others (even if they conflict with your own) for the sake of the Company and client. You commit time, focus, and energy to develop others by motivating them around a common purpose and vision.

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. 

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. 

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. 

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.