Inside Sales Coordinator

  • San Mateo, CA
  • Full-time

Company Description

Viralheat is a social media and real time web analytics company offering a SaaS solution to businesses of all sizes. We are a growing and dynamic team, determined to create a powerful user experience. Acquiring our Series A funding in 2011, we have spent the past year expanding our product offering and now our team. Each person works closely with our founding team and management group to develop departmental process and best practices.

We offer excellent medical benefits, competitive compensation, equity positions and lunch delivered Monday through Wednesday. We’re currently located in San Mateo, CA and we keep a fully stocked kitchen!

Job Description

Viralheat is looking for an Inside Sales/Market Development Coordinator who will be responsible for assisting the generation of revenue for Viralheat through prospecting, lead qualification, and collaboration with our business intelligence and marketing teams.


  • Inbound sales lead qualification and routing – assistance in managing and responding to leads, qualifying prospects and working with sales and marketing
  • Management of CRM platform for lead scoring and management
  • Movement of existing accounts down the funnel into paid plans
  • Gather intelligence and report on prospect feedback
  • New business prospecting and lead development
  • Consult with customers to identify problems and determine a solution direction
  • Selling with charisma, intelligence and organized execution
  • Closing new business


Viralheat Requirements

  • Self-starter with entrepreneurial spirit
  • Ability to work independently as well as with multiple teams
  • Strong interpersonal skills
  • Track record of problem-solving and “thinking on your feet”
  • Calm and collected during challenges
  • Desire to work outside of the “9 to 5” lifestyle
  • Terrific communication and presentation skills

Position Requirements

  • At least one year managing Salesforce or equivalent CRM tool
  • Strategic thinking skills
  • BA/BS or equivalent
  • Excellent computer skills
  • Understanding of social media
  • Knowledge of analytics (especially social media analytics) is a strong plus
  • 2+ years experience with inside sales

Additional Information

All your information will be kept confidential according to EEO guidelines.