Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Summary

The Global Card Design Services team is responsible for delivering impactful card design and consulting services to clients around the world, in a manner that focuses on differentiating client brands through strategic creative aimed at elevating the consumer experience.

This is an agile, highly visible function that works closely with internal and external parties to address the varied card design needs of our clients. This important work connects with a wide range of customer opportunities, spanning from business development concepts to in-market executions. Geographically we support clients across the globe, working closely with regional colleagues to ensure we effectively deliver on communicated design objectives.

Description

The Operations Manager of Card Design Services is a critical member of Visa’s broader Global Brand Experience team. An ideal candidate is someone with a passion for working with clients, detail-oriented, creative, proven project management skills, appetite to learn and a desire to have fun. He/she will be well versed in project management and tracking tools, with an ability to multi-task and support a dynamic work environment. In this important role you’ll need strong organizational practices, excellent communication skills, ability to work cross-functionally, and a desire to consistently exceed client expectations. Our team is small and nimble, offering an ability to truly impact our work and client relationships. If you’re professional experience and career aspirations align with this opportunity we’d love to talk to you.

Key Partners

• Financial Institutions and Co-Brand Partners

• Sales and Business Development Teams

• Regional Brand and Marketing Teams

• Product Managers

• Finance and Sourcing

• Design Agencies

• Card Vendors

Reporting Relationship

• Reports to Sr. Business Leader, Global Card Design Services

Responsibilities

• Manage design projects for clients, both internally and externally

• Support generation of creative briefs to effectively communication design objectives

• Liaise and participate in cross-functional teams that include representation from Marketing, Product, Sales, and external agencies

• Work closely with Finance and Sourcing to establish work statements and purchase orders

• Assist with managing budget, billing and forecasting activity

• Creation and expansion of client facing design tools and insights

• Development and coordination of new standards associated with card design initiatives

• Develop and manage productive, effective, and collaborative relationships

• Influence key stakeholders to ensure project goals are achieved

• Support the communication and execution of brand standards by providing guidance to clients, partners, vendors, and internal stakeholders

• Help continued and ongoing efforts to streamline business processes

Requirements

• Undergraduate degree required. Master’s degree is a plus.

• Superior project management practices with a strong bias for achieving results

• Experience in the management of external agency partners and vendors

• Well organized, attention to detail and the ability to multi-task

• Excellent interpersonal and relationship-management skills

• Strong written and oral communication skills

• Knowledge of design and/or printing industry is a plus

• Collaborative team player with strong problem-solving and creative thinking skills

• Experience with budget management

• Ability to translate challenges into solutions, ideas and opportunities

• Proven success in a fast-paced, high output environment

• Proficient in Microsoft Office tools such as Project, PowerPoint, Excel, Outlook, etc.

• Proficient in Adobe software is a plus such as Photoshop, Illustrator, InDesign, etc.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.