Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Visa is looking for a Design Thinking leader to join our Innovation team. Join a small, dynamic group that conceives and designs new concepts, and plays a pivotal role in collaborations with Visa partners, working with emerging technologies such as Internet of Things and cardless payments.

You're a master of Design Thinking who is in your element leading and energizing workshops and teams. You'll oversee engagements from the early stages of research and ideation through storyboarding, prototyping and UX design. Working with Visa partners and multi-disciplinary teams you will be comfortable both facilitating executives in a collaboration setting, and working hands-on to conceive beautiful, usable and engaging product concepts

All of our team members are strategic thinkers and conceptual problem solvers who make every design decision an informed one. Each team member is trusted to independently manage their time and work, and make bold decisions using their best judgment. We value proven skills over big egos and thrive on positive, transparent teamwork.
 
Responsibilities:

• Lead innovation engagements to conceive of delightful and engaging consumer experiences.
• Run Design Thinking workshops on mobile, desktop and device specific experiences.
• Give compelling design presentations to Executive Leadership and external partners.
• Oversee high quality design delivery for complex concepts and multiple stakeholders.
• Ensure the consumer's experience is understood and advocated in all innovation work.
• Direct and mentor junior staff, and provide guidance and oversight to their work.
• Hire and manage a team of full-stack UX designers and artists.

• Candidate must be highly effective at communicating ideas and design decisions.
• Strong facilitator and collaborator with executive experience.
• Expert in design thinking methods, prototyping, digital design and user research.
• Familiar with a fast-paced environment, working with stakeholders, designers and developers.
• Possess a strong user-centered point-of-view and proven ability to communicate it.
• 10-15 yrs. experience, preferably working with consultancies and established companies.
• BA/BS in related field required. MS/MFA preferred.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.