Business Optimization Analyst

  • Full-time
  • Job Family Group: Product Development

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

The Business Optimization and Analytics team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa's clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa's world-class products, digital offerings and marketing capabilities, we ensure our clients' programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.

The Business Optimization Analyst is responsible for bringing this vision to life in our Issuer Processing and Enablement organization. In this role, you will bring creative flair, contextual business sense and a strong data science acumen to solve real world business challenges for Visa issuing banks and Visa accepting merchants.

Responsibilities

  • Provide support for Visa clients, team members and other internal resources
  • Research and implement better methods to streamline data collection and reporting efforts
  • Work effectively with internal/external resources to define analytical objectives, data requirements, obtain data and perform in-depth analyses to achieve a defined business objective
  • Develop and maintain standard and customized operational reports across various measures
  • Assist with examining client performance against industry best practices with an eye to identifying opportunity for performance improvements and/or increased profitability
  • Examine data sources and ensure that reporting and presentations are accurate and logical
  • Present data to management in a straight forward, understandable manner

Qualifications

  • Requires a minimum of 3-5 years' experience working within financial services and a 4 year college degree
  • Strong verbal, written, and interpersonal skills are required
  • Must be proficient in all MS Office applications (Excel, Word, PowerPoint and Access) with advanced Excel spreadsheet skills. Advanced Tableau skills are highly desirable
  • High level of proficiency manipulating and aggregating data in both standard and non-standard formats and from a variety of sources. Big data skills (Hadoop, Hive, Impala, Pig) and SQL skills are a plus
  • Visa experience or knowledge of the bankcard industry (including payment processing, operations and risk management) is highly desired

Additional Information

All your information will be kept confidential according to EEO guidelines.

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