Account Director- Merchant Sales & Solutions

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Responsibilities/Key Results Area

  • Generate additional revenue, volume and market penetration, based on the annual goals and objetives
  • Customer engagement at C levels and develop a joint vision of their business demonstrating the Visa value at any time.
  • Develop productive relationships at all organizational levels within the clients.
  • “Create, Measure and Sell” Visa value to client
  • Develop Account strategy, and Plans with aligned: Objectives, Goals, Strategies and Measures for assigned customers.
  • Collaborate with other business functions in order to develop custom products to the Mexican market.
  • Develop as required a Visa Merchant solution implementation plan for each acquiring customer.
  • Develop his/her own skills as well as that of his/her reports and others within the organization.
  • Define specific thresholds for the different business indicators based on client’s capabilities and market conditions.
  • Perform clients-specific trend analysis for historical data based on customer analytics or Visa analytics products.

Advise clients on ways to maximize profitability by offering advice on the development of target markets, product.

Strategic Nature, Mgmt Accountability, & Scope
Role will be responsible for develop a business relationship with the key acquiring business client’s of Visa Mexico. As a B2B company, it is key for Visa to develop a strong relationship and enhance the Visa value proposition to this clients leveraging the emerging new payment technologies and new Visa products.

  • Understand, evaluate and conceptualize the implementation of the Visa products suite to the acquiring business partners.
  • Develop a competitive offer and a value added proposal to the merchants through the acquirers in order to increase the payment volume and transaction volume.
  • Develop a strategy to develop new electronic payment acceptance channels through the acquirers and ISO business.
  • Develop partnerships with the acquiring businesses in order to address the market needs and new payment technological trends (e-commerce, NFC, others).

Decision Making & Complexity

  • Ability to work independently and engage multiple levels of management in key decisions where required for the business.
  • Ability to deploy and execute complex tasks based on a strategic plan.
  • He/she is expected to recommend over strategic and tactical matters for which he / she is responsible for and escalate the ones that require senior management involvement.
  • Needs to maintain adequate balance between Visa and client priorities.

Financial & Organizational Scope

  • Position will be responsible for managing the client’s incentives budget as well as his/her own T&E budget.
  • Also will be responsible to develop the required business case based on NRY and budgets as required.

Reporting Relationships & Interactions

  • Position will report to the Senior Business Leader.
  • He/she will interact internally with Products, Marketing, Acceptance, Risk, Operations and with the local sales team.
     Externally the position will interact with several stakeholders at different levels within clients: General Managers, Directors and Managers

Qualifications

Key Competencies

  • Leadership
  • Strategic/Critical thinking
  • Strong analytical skills (incl. statistical & financial
  • Able to develop win-win relationships both externally and internally.
  • Negotiation, communication and presentation skills
  • Project planning / management of several projects concurrently
  • Teamwork

Minimum Required Experience 

  • Bachelors degree
  • 5+ years of business experience
  • Experience working with acquirers, can be external, internal or final consumer.
  • Experience defining, implementing and tracking strategic plans.
  • Strong experience in the card/payment industry or where the primary clients are processors, merchants and financial institutions.
  • Experience working with financial indicators to measure business performance including P&L responsibility
  • Native level Fluency in Spanish and English

Preferred Experience

  • MBA desired
  • Sound experience on acquiring business, bank or merchant
  • Experience in sales process and sales roles.
  • Knowledge on new payment technologies, contactless ecommerce and fraud management.
Privacy Policy