Staff UX Designer

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa User Experience is seeking a Staff UX Designer with expert capabilities in interaction and visual design. The Sr. UX Designer will help create and improve B2B and consumer applications for both web and mobile experiences



The ideal candidate will thrive in a work environment that requires strong independent problem-solving skills, self-direction, and innovative thinking coupled with an aptitude and affinity for team collaboration and open communication. This individual is both highly analytical as well as highly creative, and consistently demonstrates superb design, writing and presentation skills. This individual fosters collaboration both inside and outside the team, evangelizes and promotes UX within the company, and can juggle several high-level projects while delivering A-level work on all of them. This individual is confidently able to justify design decisions based on a thorough understanding of contemporary user-centered design methodologies. Role responsibilities include:


  • Design usable, accessible, and engaging user experiences for the web and mobile based on research and best practices

  • Participate in discovery sessions and help create user journeys, user/task flows, wireframes, hi-fidelity mockups, and other UX artifacts as needed

  • Translate UX research into design recommendations and UX requirement

  • Work with diverse team of product owners, UX designers, developers, and business partners in a fast paced environment, with quick iterative cycles

Qualifications

  • Bachelor's degree in Human Factors, Design, Psychology, Sociology, or related field

  • 7+ years of experience in Design / UX and/or Research

  • Exercises independent judgment with minimal direction from supervisor

  • Able to collaborate with business partners and build upon their vision using sound UX principles

  • Passionate about making web and mobile applications easier to use and accessible to all users 

  • Subject Matter Expertise in interaction design

  • Understanding of design techniques and principles involved in the production of conceptual prototypes and wireframes

  • Strong analytical skills with an ability to communicate concepts and recommendations confidently to a variety of audiences

  • Thorough, methodical, and exhibits an extreme attention to detail

  • Very strong verbal and written communication skills. Fluent in spoken and written English 

  • Strong problem solving skills, customer service and interpersonal skills

  • Self-starter who is comfortable with minimal day-to-day guidance, expertly manages time and independently manages competing, simultaneous projects and deadlines 

  • Proficiency designing and developing prototypes using Balsamiq, Invision, or other industry tools

  • Proficiency designing high-fidelty mockups using Photoshop, Sketch or other industry tools

  • Experience conducting usability tests (including with users with disabilities) a plus

  • Experience coding HTML5, CSS, JavaScript, and/or to web standards a plus

  • Experience working with SCRUM in an Agile environment a plus

  • Subject Matter Expertise in Accessibility (508/WCAG) a plus

  • Visual/artistic design skills a plus

  • Group facilitation and teaching (design thinking) skills a plus

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.

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