Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

This role is responsible for ensuring Visa's success by developing and maintaining scalable Application Performance Management (APM) tools based on Riverbed Steel Central solution. In this position, you will be responsible for day-to-day operations, pro-active maintenance, making APM tools security compliant, managing users, serving as a technical specialist and working independently with guidance only in the most complex situations. You will ensure the most effective and efficient utilization of APM tool resources and have focus on expanding those tools usage across the enterprise. As the ideal candidate, you will have a deep technical understanding of all aspects of APM tools administration, distributed systems application architecture and scripting skills.

RESPONSIBILITIES

You will:

• Responsible for the ongoing maintenance, security, and availability of Riverbed Opnet APM tool
• Systems infrastructure adhering to tight operations, security, and procedural models 
• Responsible for instrumenting Riverbed AIX APM tools for various applications 
• Responsible for instrumenting Riverbed ARX tool for various applications 
• Demonstrate a high level of technical expertise to support complex APM tools implementation across all tiers, under minimal supervision 
• Function in complex, highly-secure, highly-available, operations-centric datacenter environments and interact with other technology domain experts as required 
• Assist in change management processes for supporting APM tools infrastructure 
• Respond to and resolve incident and problem tickets and general enquiries related to APM tools 
  
• Document and maintain APM tools architecture, system configurations across platforms 
• Work closely with vendor support team to resolve incidents, take necessary steps for permanent resolutions 
• Provide automation solutions of manual tasks performed   
• Support the development and incorporation of best practices and approaches into the company´s processes and methodologies 
• Work closely with areas across Visa including, Operations, Engineering, Service Product office, and Global Open System Development Lines
  

TECHNICAL REQUIREMENTS:

• Experience in installation, upgrades, security remediation of Riverbed tools – AIX/ARX/PTW and BMX 
• 5+ Years of Unix/Windows Systems Administration experience in relevant technologies 
• Experience on JVM/.Net APM tools instrumentation 
• Working knowledge with TCP/IP, network packet analysis 
• Experience working in large, complex, enterprise datacenter environments 
• Excellent scripting skills against UNIX/Windows: Shell, Perl, Power CLI/windows batch 
• Comprehensive understanding of Java / .Net application architecture and technology stack 
• Experience with Oracle / SQL server /MySQL DB technology 
• Experience with LAN/WAN, routers, switches 
• Working knowledge in using APM tools for troubleshooting 
• Preferred Blade Logic experience
  

PROFESSIONAL REQUIREMENTS:

• Computer science or engineering degree 
• Minimum of 5-10 years of relevant working experience 
• Broad knowledge in hardware, software, network and applications deployments 
• Strong ability to self-learn new APM tools and solving performance problems 
• Strong project, organizational, presentation, multi-task and writing skills 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.