Senior Director, North America - Commercial Regional Segment Lead

  • Full-time
  • Job Family Group: Product Development

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

The N.A. Market Commercial Team has responsibility for the North America Market P&L and product vision for Visa's commercial solutions including creation of issuer segment strategies, commercialization of new and enhanced products and services, research and thought leadership, and product engagement with our issuing financial institutions and partners. The team serves financial institutions and their downstream clients by providing payment products and services to the large and middle market corporate/multinational companies, governments and commercial supply chain/B2B segments. The North America Market Team works collaboratively with the Commercial Product and Commercial Sales Team as well as other regions, ensuring alignment of market positioning across all areas of Commercial.

The N.A. Market Senior Director, Commercial Regional Issuer Segment Head will be responsible for the North America Market P&L for our Super Regional/Regional Financial Institution (FI) segment. This is a senior-level role that will lead the Commercial Product Team engagement with Visa's most strategic commercial accounts, in close coordination with the Account Executive and Commercial Specialized Sales team. In addition, the role involves working with the extended Commercial Product Team to identify gaps/new requirements for deploying leading Visa solutions to market that meet issuer and end client needs.

Responsibilities: 

  • Demonstrate industry leadership to Regional Issuer segment across all commercial products through market-driven knowledge; execute on segment strategies to drive PV and revenue goals for Commercial line of business
  • Responsible for P&L and day-to-day management of segment for Commercial Product team
  • Oversee commercialization of Visa Commercial Solutions for the US Market for Regional Issuer segment
  • Coordinate across North American, Commercial Product teams and other internal Visa teams to ensure global alignment of solution offerings to Regional Issuer Segment
  • Align work with Business Solutions Sales including the creation of client facing marketing collateral, sales presentations, and acting as product SME for product calls with our financial institution customers
  • As gaps/new requirements are identified, collaborate with the Commercial Platform Teams (e.g. B2B, Reporting & Travel, Data) to define and prioritize these requirements for development
  • In working with issuers and partners, engage the Commercial Product Team SMEs to define and validate custom solutions/integrations to ensure that the proposed offerings align with the broader Commercial Product strategy
  • Strategize with partners on major initiatives and opportunities, leveraging customer interactions to identify new and enhanced products and services
  • Using known or collected electronic payments industry knowledge to drive new product opportunities for our issuers and downstream clients

Qualifications

  • Senior Leader with extensive experience (12-15+ years) in Product/Sales and P&L management, preferably in Commercial card
  • Knowledge of all electronic payment types including Commercial card payments experience
  • Ability to structure, manage, and coordinate complex cross-functional teams including technical and non-technical resources
  • Strong results-oriented leader; analytic and fact-based consultative discipline
  • Add value to customers by insightful and thoughtful questioning, offering new ideas, and delivering solutions
  • Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities
  • Ability to work with leading industry partners and negotiate effectively to achieve desired outcome
  • Able to work independently and in a matrixed environment
  • MBA or equivalent work experience required

Additional Information

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