Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy.

Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world.

Join our team and find out how Visa is everywhere you want to be.

Overview:

The Product team in Canada is focused on supporting the building of additional flexibility into our
existing platform architecture to more quickly launch into the market new,
innovative offerings that create tremendous value for payments aggregators
(e.g. Financial Institutions, Merchants, Processors, and Emerging Payments
Providers) and delight end consumer users.

Visa Direct is an exciting, new payment service that Visa provides to clients (issuers,
acquirers, processors, merchants and service providers) to facilitate fund
transfers/disbursements to Visa accounts in Canada and around the world using
push payment technology, i.e. Original Credit Transaction (OCT). Visa Direct
consumer and business applications include person to person (P2P) transfer,
person to micro-business transfer (e.g. payouts to shared economy providers),
funds disbursement (e.g. insurance claim disbursements), and more. Currently,
the combined P2P and funds disbursement market in Canada is estimated to be a $400B
opportunity.

Visa is looking for a leader who has demonstrated success in managing complex programs to successful
launches and broad based adoption. The Director, Visa Direct Program Management
will work with clients and internal stakeholders to ensure adoption,
utilization, and commercialization of Visa Direct payment services. Candidates
will have demonstrated the ability to work in fast-paced environments with
demanding timelines.

Responsibilities:

• Support medium to long-term, strategic initiatives and
  projects related to our Visa Direct expansion


• Coordinate work across Visa's internal teams such as
  Product, Marketing, Sales, Operations, CSS, Finance and Legal to manage
  Canadian deployments


• Develop deep expertise in the Visa Direct Technology,
  Visa's Digital Assets/Capabilities and our Aggregator and Acquiring
  partner ecosystem


• Identify and document requirements for market specific
  platform enhancements


• Support Visa's client-facing teams by developing sales
  materials, toolkits, and training to enable sales teams to sell to
  Aggregators, Acquirers, Issuers and Processors to expand the Visa Direct
  originator footprint in the market


• Develop deep understanding of the Visa Direct use cases
  in relation to different clients and help make client integrations smooth
  and successful ones


• Monitor and measure live programs for growth and
  additional opportunities to expand


• Work to localize the product where needed through
  coordination with the product team to create the best experience possible
  for cardholders and clients


• Maintain and develop rules, guidelines, tools, and best
  practices for clients and partners during commercialization as well as to
  support usage going forward


• Ensure that Visa Direct standards are clearly and
  accurately communicated to internal and external stakeholders including
  the ongoing updates and maintenance of implementation and processing
  guides.


• Support efforts to globalize operations framework and
  support materials


• Ensure Canadian direction is consistent with global approach
  for Visa Direct use cases and processing standards.


• Collaborate with the Visa Direct Market Delivery,
  Architecture and Development teams on the development and
  commercialization of new and enhanced Visa Direct payment use cases and
  platform features and functionality.

• Minimum of 5-8+ years of experience in technology
  or payment services product management, solution development and/or
  development or process consulting environment.
• Bachelor's degree
• Excellent communication skills, including verbal,
  written and presentation for both business and technical audiences.
• Self-motivated, results driven, with the ability to
  quickly establish clear, well thought out action plans and drive
  deliverables to completion under tight deadlines
• Excellent problem solving skills with a strong focus on
  clients
• Strong data analytic skills and the ability to take
  prompt, decisive action after analyzing relevant information gathered from
  multiple sources
• Ability to identify and reconcile cross-system impacts
  and dependencies, to decompose high-level information into details and
  vice versa, and to derive general understanding from low-level details
• Ability to work independently or as part of a cross
  functional team.
• Possess strong leadership and collaboration skills to
  build relationships and lead teams to deliver on critical product support
  and development
• Confidence to drive decision making and act on the
  results
• Demonstrated thought leadership and the aptitude to
  think creatively and identify new ways to innovate and differentiate
  products with evidence of tangible business results
• Experience developing process management and
  identifying ways to improve speed and performance
• Active listening skills required.
• Comfortable working with and understanding new
  technology
• Excellent time management and organization skills,
  discipline to focus on details, and able to deal effectively with
  ambiguity and work with a vast array of information in a rapidly changing environment.
• Financial/payment industry knowledge in one or more of
  the following areas, digital, push payments, P2P, B2C and/or B2B offerings
  required
• strong background in Visa, processing and operations
• Passionate about what you do, and fired up about the
  opportunity to transform payments
• Exceptional personal accountability and the highest of
  ethical standards