Systems Analysts

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

Inovant is a Visa company. Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Inovant, LLC, a Visa Inc. company, needs Systems Analysts in Austin, TX to implement Visa applications in the test and production environments. Ensure that service meets corporate quality, security and compliance standards, and provide documentation for ongoing support and maintenance of systems. Provide 24*7 Application Support across multiple visa applications. Apply code and operation break fixes and other proactive maintenance activities to keep the services up and running. Evaluate issues reported by clients and members an provide ongoing solutions. Responsible for performance and tuning of several Visa applications. Responsible for service and ticket SLAs, and drive workflow to achieve the SLAs. Conduct reporting for departments applications, including metrics, application status, incidents, and implementations. Determine configuration and operational requirements for development team. Assess risks associated with control and policy exceptions. Execute decisive action to preserve and maintain service availability, performance, integrity, capacity and security. Determine root cause for service failure and support escalation. Implement new processes.

Qualifications

Employer will accept Bachelor’s degree in Computer Science, Engineering, or a related technical field, followed by five years of progressive, post-baccalaureate work experience in job offered or in a computer-related occupation. Provide 24*7 Application Support across multiple visa applications.

Additional Information

Apply online at www.visa.com and reference job number REF2871Q.

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