Staff Software Engineer-Production Support

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

About Visa

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and
find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

CyberSource, a Visa Inc. company, needs Staff Software Engineer
in Bellevue, Washington for the Authorize.net production support team. The
candidate will be working on production issues and will get excellent ecommerce
experience that will help him throughout his career. The candidate is expected
to work fully autonomously, and able to handle any production issue entirely on
his or her own, as well as report progress accurately and appropriately to
management. Job duty will involve issue investigation, follow-ups and
coordination for issue resolution and improvement efforts. This person is also expected
to contribute as well as drive the tools development and automation initiatives.

Employer will accept 8+ years professional experience or
equivalent combination of education and experience in Computer Science,
Engineering, or related technical field. Post-graduate coursework may be desirable.
This role require significant on-call 24x7 support and responsibilities.

Qualifications



  • Five years of professional work experience in commercial software development using C++, C#,
    .NET (ASP.Net, WCF, WF, ADO.Net, Asmx, WebAPI), Visual Studio, SQL Server,
    Pascal, Transact SQL, Stored Procedures.
  • Five years of work experience in highly scalable web services.
  • Experience working with Agile development process.

  • Experience with tracking systems including Jira, and Viper.

  • Experience with reporting, analytics and metrics, especially
    ad-hoc queries designed to locate specific data patterns.

  • The ability to take a list of needs and insights and come up
    with other innovative ideas.

  • Willingness to work with different technologies. The capability to perform any
    research systematically and accurately.
  • Knowledge and/or experience in finance/payment industry a plus.
  • Standardizing and improving logging across the whole
    system to improve supportability.
  • Working to improve monitoring and alerting.
  • Driven and self-motivated. Work creatively to solve challenging problems.


Nice to have:

  • RDBMS database optimization and performance and/or No-SQL knowledge.
  • Strong experience profiling and correcting memory usage and threading issues, and optimizing code for performance.
  • Familiarity with GitHub.
  • Prior QA experience highly preferred.
  • Excellent communication skills and leadership potential.
  • Knowledge of Splunk, Sumologic, Graphite or equivalent monitoring tools.



Additional Information

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