As our System Analyst you will be required to support the Distributed Operations Support Team, and will work in a fast paced 24*7 environment. You should be highly self motivated, driven and motivated for excellence.

Responsibilities include:

• Responsible for supporting critical Visa Business applications and ensuring the stability of the applications.
• Perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation.
• Write and maintain scripts to monitor system functionality and performance.
• Apply code and operation break fixes and other proactive maintenance activities
• Will evaluate the issues reported by Visa clients and members in order to provide ongoing solutions.
• Performance performance tuning of applications
• Execute decisive action to preserve and maintain service availability, performance, integrity, capacity, and security.
• Participate in root causes analysis for service failure and provide resolution.
•  Work with ticketing application to manage tickets and maintain SLA and OLA

• Bachelor’s or Master’s degree in Computer Science, Engineering, Computer Information Systems, or related technical field, followed by five (5) years of work experience.
• Knowledge of production support processes, including incident/change/problem management.
• 5 years of experience with Java, J2EE1.4, HTML, XML, XSL, JavaScript, Servlet 2.4, JSP 2.0, Struts 1.2, Spring 3.0, DB2 database, and Hibernate 3.0.
• SOAP and REST Based Web service experience
• 2 years of experience with WebSphere, TCServer, Apache Web Servers, MVC framework, IIS, and IBM-IHSweb server.
• 1 year of experience with file transfer protocols, either: FTP, SFTP, or Connect Direct;
• Experience with UNIX and Windows OS.
• Advance Database Experience with SQL skills (DB2, MSSQL, MySQL)
• Application server/Web server.
• 2 years of experience in Production support working in a globally distributed team;
• Software Versioning Tool Experience.
• Experience with Splunk, Nagios, Munin or Cacti
• Experience with Card and transaction domains.
• Experience with ITIL and Service Management Tool like Service-Now or Remedy

All your information will be kept confidential according to EEO guidelines.