Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Visa is one of the top 50 Most Admired Brands in the world. It is recognized as a leading employer and can be found on the lists of: The World’s Most Innovative Companies, The World’s Most Respected Companies, The World’s Most Ethical Companies, America’s Best Employers and The World’s Most Valuable Brands, to name a few.

As part of Visa’s Innovation & Strategic Partnerships organization, our state-of-the-art Innovation Center at VISA’s flagship facility at One Market Center (OMC) in the heart of San Francisco showcases the future of commerce. The Three pillars of the OMC are Engage, Experience and Collaborate. The Engage pillar encompasses an industry leading client engagement program where VISA clients and eco-system partners are briefed on the evolving payments landscape and disruption in commerce. The program is open exclusively to VISA clients such as Issuers, Merchants and Acquirers as well as strategic partners, FinTech companies, governments and regulators.

The Innovation Center Coordinator will be responsible for creating unique experiences for visitors to OMC and staying ahead of and anticipating their needs. The Innovation Center Coordinator is an integral member of the team and will help to enhance the effectiveness and efficiency of operations. This position is ideal for someone who enjoys a hospitality role, is energetic, confident and capable, and has depth and experience working with interesting visitors on a daily basis. This role is based on-site in our San Francisco office, 5 days a week during working hours and infrequently earlier or later on days for special events.

This is a great position for a someone who wants to work in an amazing environment with highly talented people that are transforming the future of commerce.

Job Responsibilities

This individual will be responsible for the day to day organizational and administrative tasks of One Market Center (OMC), Visa’s Innovation center. This person will interface on a daily basis with the OMC engagement team to ensure the One Market Center facility is in a ready state at all times, and manages the administrative responsibilities for the center teams.

• Responsible for all logistics related to engagements and other events (i.e., catering, badges, room set-up, restaurant reservations, transportation and other special reservations)
•  Responsible for facilitating specialized touches for client engagements (OMC customized payment cards, client photography, specialized lighting, gift bags, other bespoke arrangements as needed)
• Act as greeter and closer for all clients; welcome them to the facility and escort them to the rooms; provide closing surveys, take group photograph and escort to the elevator·
• Work closely with other departments and vendors that support engagement operations (Facilities, IT, Security, external vendors). Source, schedule and manage all supporting services while they are onsite, including catering
• Point person for working with Visa facilities team and Executive Administrators to ensure OMC facility is always in a ready state for clients or internal meetings. On point for arranging configurations including maintenance, set up and tear down of OMC facility chairs, tables, etc.
• Responsible for setting up flower/plant services and general look and feel of OMC·
• Be able to work a flexible schedule occasionally in order to support events that take place in the early morning or evening (advance notice is provided)
• Ensure the OMC meets expectations with regard to appearance, cleanliness, organization, functionality and overall quality experience; monitor digital signage
• Maintain inventory and order supplies for OMC teams (e.g. technology, office, gifts, retail store)
• Organize all shipping and receiving for OMC teams
• Other duties and special projects as assigned
  

• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously; time management skills are critical
• Strong hospitality skills; ability to work with clients
• Attention to detail in all areas
• Ability to anticipate the needs of the department and customers
• Demonstrated ability to problem-solve
• Ability to work independently with minimal supervision
• Demonstrated ability to work in a fast-paced work environment; sometimes under pressure
• Enthusiasm for learning and willingness to go above and beyond
• Strong interpersonal and customer service skills
• Strong verbal and written communication skills
• Intermediate Microsoft Office Suite skills – WORD, EXCEL, Outlook

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.