Director, Payments Analytic Product Manager

  • Full-time
  • Job Family Group: Product Development

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial
institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies. Behind the Visa brand are more than 5,000 talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.


CyberSource, a Visa company, is the leading payment management company focused on eCommerce. The company serves over 450,000 online merchants, including many leading global brands as well as a
broad base of small to mid-sized accounts. Approximately 1 out of every 4 dollars spent online in North America is processed through CyberSource, and we are growing worldwide. CyberSource is a payment management service leader, combining a comprehensive suite of global payment options with sophisticated fraud and security management, delivered in a software-as-a-service model.

Job Description

The ideal candidate is a motivated self-starter who can work independently in a
fast paced environment with limited supervision.
Strong interpersonal skills and the ability to build great
relationships, generate consensus and promote excitement and enthusiasm for
business intelligence and payment analytics initiatives are critical qualities
for success. This person must have a heavy focus on working closely with
product development to deliver breakthrough results and evangelizing those
results within the company for the benefit of partners.


  • Work with product leadership team to
    develop on
    the vision of payment
    analytics for partners, and develop requirements for a scalable analytics
    solution that can quickly turn data into insights and pinpoint potential
    areas of payment operation improvement.



  • Collaborate
    with both internal and external stakeholders to identify gaps in data analytics
    and payment performance metrics and proactively incorporate them into the
    product roadmap.




  • Create user stories and document product
    requirements; develop well-formed features specifications, business
    justifications and acceptance criteria.



  • Work
    closely with product development and program management organizations to ensure
    product requirements are translated into working software following the agile
    process, in a timely manner.




  • Own and develop clear and concise product
    collateral in order to inform and educate internal stakeholders and
    clients of its desired behavior e.g. Product Guides, Integration Guides,
    Release Notes

  • Work with Business Operations and
    Merchant Support teams to develop best in class tools and reporting in
    support of day to day operations



  • Quickly
    resolve customer impacting issues with development teams

Qualifications

  • Bachelor’s degree in Business
    Administration, Computer Science, Statistics, Engineering, or equivalent fields.

  • 7+ years of experience in software and technology product
    management, including business requirements gathering, use case analysis and
    user story writing, competitive analysis,
    value proposition definition, product differentiation,
    cost/benefit analysis, and product commercialization.

  • Strong experience in designing and launching large-scale data
    analytics product

  • In-depth knowledge of statistical
    data analysis, machine learning, or other data analysis skills a big plus

  • Prior experience in
    payment or e-commerce business is preferred

  • Ability
    to work with internal product development and engineering teams to deliver
    products on schedule and with good quality

  • Familiar
    with agile software development methodology

  • Strong
    desire and aptitude to be very hands-on in all stages of a product lifecycle


















  • Strong
    analytical and problem solving abilities; ability to use hard data and
    metrics to back up assumptions and evaluate outcomes



  • Ability to juggle multiple priorities
    and make things happen in a fast-paced, dynamic environment

  • Outstanding
    communication and presentation skills

  • Proactive sense of urgency and ‘can
    do’ attitude

Additional Information

All your information will be kept confidential according to EEO guidelines.

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