Inovant is a Visa company. Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Inovant, LLC, a Visa Inc. company, needs Senior Systems Analysts in Foster City, CA to support critical applications and ensure the stability of the applications by performing proactive maintenance activities. Engage in automation activities, and perform root-cause analysis and remediation to identify solutions; write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations. Work on various business intelligence ("BI") applications of reporting services delivered via the MicroStrategy BI Platform, including the maintenance of projects, response to customer queries, and assist in the troubleshooting of data and MicroStrategy application issues. Work with cross-functional teams (Development, Quality Engineering, Release Management, Operations, and Product Management) for continual product delivery improvement; meet the Service Level Agreements, and provide 24x7 application support for mission-critical BI applications, emphasizing high service availability. Gather information to identify business needs and requirements, and support internal and regional development and operations team to address data and service issues. Evaluate issues and provide ongoing solutions to ensure operational support structure and issues being tracked for analysis, tracking and resolution, and proactive communication of issue status. Enhance BI products along with performance improvement and tuning. Ensure that service meets the corporate quality, security, and compliance standards. Maintain proactive communication to ensure successful delivery and effective use of information programs. Develop, document, and educate users and developers on policies and procedures; participate in decision making on design test criterions and test plans. Participate in the decision making discussions of success or failure of application systems to be deployed in production, and assessing risk associated to control and policy exceptions and contributing to their improvements. Responsible for providing 24x7 Application Support for mission critical Visa Business Intelligence applications with strong emphasis on high service availability. This role will not supervise others. No direct reports, and no managerial duties involved. Individual contributor level role only.

Employer will accept Bachelor’s degree* in Computer Science, Engineering, Math, Physics, or related field and seven years of work experience in job offered or in a computer-related occupation.
*Employer will accept 3 or 4-year bachelor’s degree.
Responsible for providing 24x7 Application Support for mission critical Visa Business Intelligence applications with strong emphasis on high service availability.

Apply online at www.visa.com and reference job number REF3434S.