Common Purpose, Uncommon Opportunity.
Everyone at Visa works with one goal in mind – making sure that Visa is the
best way to pay and be paid, for everyone everywhere. This is our global vision
and the common purpose that unites the entire Visa team. As a global payments
technology company, tech is at the heart of what we do: Our VisaNet network
processes over 65,000 transactions per second for people and businesses around
the world, enabling them to use digital currency instead of cash and checks. We
are also global advocates for financial inclusion, working with partners around
the world to help those who lack access to financial services join the global
economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup,
celebrate teamwork, diversity, and excellence throughout the world. If you have
a passion to make a difference in the lives of people around the world, Visa
offers an uncommon opportunity to build a strong, thriving career. Visa is
fueled by our team of talented employees who continuously raise the bar on
delivering the convenience and security of digital currency to people all over
the world. Join our team and find out how Visa is everywhere you want to be.

The purpose of this role is to manage all aspects of the relationship between Visa and designated clients with a focus on business growth and client satisfaction. Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated clients in order to achieve business
targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services.

Principle Responsibilities/Key Results Area

Strategic Planning

• Contribute to the development of the areas business development strategy.
• Ensure the development of individual designated clients’ operational plans, with corresponding tactics and actions to achieve defined goals.
• Ensure that the necessary Marketing plans are in place in good time (6 months ahead) and have sufficient justification for the required spend.
• Monitor the development of the banking and financial services industry across the region, analyse trends and understand factors impacting current and potential business results of Visa.
  Monitor, analyse and develop/respond to competitors strategies. 

Business Development and Relationship Management

• Establish, develop and manage the relationship between Visa and designated clients’, industry representatives in-country such as Central Banks, Governments, Bankers Association and Media.
• Establish, develop and manage relationships in-country with Vendors, Processors
• Responsible for country revenue
• Identify new business development opportunities and take accountability for and manage the project evaluation of these. Focus on achieving business targets through growing existing business and developing new business opportunities. Monitor business results of designated clients and anticipate challenges and take proactive measures to accomplish targets.
• Ensure effective communication of progress to targets both within Visa and with Clients’.
• Develop, maintain and cultivate close relationships with decision-makers and senior management of designated clients, partner companies, Central banks and national banking associations. Understand their business strategies, зriorities, needs and business processes, present to them strategic ideas and
  share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results.
• Represent Visa to the clients by providing a point of contact to them, with permanent high quality support on the Visa organisation, products, systems and policies.
• Client consulting relating to operations, IT, marketing and compliance
• Assist with the relationships with the central banks, key technology partners and other organisations involved in payment services.Utilise these relationships to influence and change attitudes and decisions of
  clients’ and to achieve Visa’s goals in the region.

General

• Ensure all CEMEA departments are fully informed of actions that may affect them, support their objectives and business plans and seek to resolve conflicts which might occur.
• Actively contribute to the development of the team through sharing of information, coaching and support.
• Establish, maintain and develop good relationships with CEMEA colleagues, and staff in other regions to ensure that global initiatives and best practice throughout Visa are effectively introduced across CEMEA.
• Complete ad hoc project/research work and other initiatives as directed by senior management.

Key Competencies

Superior negotiation skills leading to timely and acceptable resolutions

Client relationship and management skills

Solid interpersonal skills and working with cross functional teams

Exceptional verbal and written communication skills - Development and preparation of executive level briefs

Leadership Skills

Self-directed and motivated

Able to work with little management oversight

Strategic management and creative thinking

Analytical in thought processes

Required Experience & Skills - Professional/Technical/Business

8 years of continuous experience in a bank or processing centre;

Implementation or support/improvement of bank card products in cooperation with different payment systems;

Sales experience and proven negotiation skills, prior experience leading meetings and effectively delivering presentations to large industry audiences, including conferences,

Knowledge and understanding of banking operations and/ or electronic payment schemes, including products & services, business systems and processes;

Experience in liaising, and working with senior level int bankers, industry representatives

Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities

Commercial orientation, interpersonally credible, influential in their dealings and sensitive to a multicultural environment.

Ability to manage varied indirect reporting relationships at all levels of the Visa and member organisation.

Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers

Strong self-management skills

Multicultural sensitivity and interpersonal relationship management

Candidate must have the ability to travel frequently

Fluent in English and Russian

Preferred Experience (education, skills professional/technical/business)