Sr. Account Executive
- Full-time
- Job Family Group: Sales and Business Development
Company Description
Visa Inc. is a global payments technology company that connects consumers,
businesses, financial institutions and governments in more than 200 countries
and territories, enabling them to use digital currency instead of cash and
checks.
Behind the Visa brand are our talented employees who continuously raise the bar
with innovative solutions and products that deliver the convenience and
security of digital currency to more people all over the world.
Job Description
The Senior Account Executive will report to the Head of the
Global Merchant Client Group. This
individual will retain overall responsibility for developing and growing global
relationships with selected merchants.
Individual responsibilities will include:
Defining merchant
scope. Creating and maintaining a
framework for selecting merchants whose relationships should be managed by the
GMCG team. This framework should be developed
in partnership with internal partners who may already contribute to merchant
relationship management (eg, cobrand, product teams)Driving
positive merchant outcomes.
Consultatively identifying and prioritizing merchant needs and crafting
customized solutions that drive specific commercial metrics (eg, merchant
business growth, Visa growth) and increase merchant satisfaction with Visa
products/services (as measured by Net Promoter Score)Optimize
merchant investments. Identify
merchant opportunities that will jointly benefit merchants and Visa, develop
appropriate business cases and forecasts, advocate for funding, track
performance/return of invested funds, and use learnings to inform future
investmentsBuild and
develop client management team. Recruit
and train a high-performing team that has a deep understanding of its merchants
and industries, delivers against Visa and client objectives, and drives
merchant satisfaction.Establishing
strong internal partnerships. Establish
fluency in all Visa merchant-facing solutions.
Collaboratively define responsibilities for various merchant outcomes
with internal partners. Articulate
merchant needs and influence product/capability road maps by leveraging
merchant feedback
Qualifications
The successful candidate will have proven general management experience,
managing senior client relationships over multiple years and leading
high-performing teams and delivering against client and internal goals. Qualifications include:
Strong external sales/business development
background, with product and / or marketing experience and abilities,
preferably with large merchant clientsStrong commercial mindset, with budget and/or
P&L experience requiredDemonstrated ability to identify/source talent
and build high-performing teamsMinimum of 10 years’ experience with Executive
level client and internal constituentsAbility to communicate complex
technical/financial concepts with subject-matter experts and convey those
concepts to a broad audienceAbility to work independently and in
collaboration with high level of success/achievementDemonstrated leadership ability, including the
ability to manage internal and external resources and cross-functional teamsPrior experience working with or for merchants
and issuers; digital/mobile payment and/or loyalty experience a plusExcellent written and oral communication skills
Bachelors or Graduate level degree preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.