Risk Services Manager
- Full-time
- Job Family Group: Risk
Company Description
Common Purpose,
Uncommon Opportunity. Everyone at Visa
works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is
our global vision and the common purpose
that unites the entire Visa team. Technology,
as a global payments technology company, is at the heart of what we do: Our
VisaNet network processes over 13,000 transactions per second for people and
businesses around the world, enabling them to use digital currency instead of
cash and checks. We are also global advocates for financial inclusion, working
with partners around the world to help those who lack access to financial
services join the global economy. Visa’s sponsorships, including the Olympics
and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout
the world. If you have a passion to make a difference in the lives of people around
the world, Visa offers an uncommon
opportunity to build a strong, thriving career. Visa is fueled by our team
of talented employees who continuously raise the bar on delivering the
convenience and security of digital currency to people all over the world. Join
our team and find out how Visa is everywhere you want to be.
Job Description
Visa Inc. Mexico is seeking an experienced Risk Services Manager (RSM) to act as
Visa’s in-country authority of market and client fraud performance, insights
and risk success measures. Risk partners
with issuers, acquirers, merchants, processors and other stakeholders to ensure
secure business growth, by mitigating risks to the Visa payment system. The RSM will also work collaboratively with
global and local teams to execute our in-country Enterprise Risk Management,
Ecosystem Risk and Payment Risk Initiatives.
The Risk Service Manager will work closely with the in-market Country Risk Officer
(CRO) and other Risk Service Managers to support Brazilian stakeholders
providing risk insights, consultative support and effectively managing key
risks for Visa, and clients, in the market, while balancing our client’s
objectives and operational goals. Promoting client adoption of risk reduction
strategies and tool, and providing input to and promoting Visa’s Payment
Security roadmap in Mexico.
Primary
Responsibilities
Providing fact-based market insights and strategic
thought-leadership to assist Visa clients in managing their fraud risk, while
balancing customer experience and operational metricsIdentify in-market risks for Visa and ensuring they are
considered for risk reduction actions internally, including executing
in-country enterprise risk management programsActing as a liaison between clients and Visa’s internal
subject matter experts to help troubleshoot problemsContribute to Champion Security by creating and implementing
risk management roadmaps for the market, and identifying new, creative
“win-win” methods to reduce and mitigate payment system risk, fraud and
cardholder data security risks.Work closely and guide the country’s leadership to evaluate
new Visa clients, to establish market and client plans, prioritizing
activities, promote domestic processing and to promote adoption of Visa’s fraud
reduction tools and authentication solutions, i.e. 3D Secure 2.0, contactless,
Visa Token Service, etc.Partnering with product specialists to promote adoption and optimize
the use of Visa fraud tools by client IssuersPreparing reports, briefings and other written products for
Visa and external stakeholdersPartnering with Government Relationships to train regulators
about payment risks controls
Qualifications
Bachelor's degree in business, computer science, management
information systems or related fields.Minimum 5 years of relevant risk or business analytics experience,
preferably with a large financial institution.Solid understanding of payment technologies
Demonstrated aptitude to think creatively to identify new
ways to approach common risk and data security problemsExperience in managing product risks and advising clients in
implementing risk mitigation strategies, policies and solutionsAbility to multi-task and pursue multiple initiatives
simultaneouslyStrong analytical, organizational and presentation skills
Excellent written, verbal communications skills and the
ability to synthesize information and make clear, concise recommendations in Spanish
and English. Desirable in Portuguese.The individual must be capable of leading meetings,
delivering presentations and comfortably interacting with all levels of Visa
managementThe candidate must possess a high level of self-motivation,
initiative and operate effectively as a team playerAbility to travel domestically and internationally
approximately 10% - 25%.