Brazil Risk Services Manager

  • Full-time
  • Job Family Group: Risk

Company Description

Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for  everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. Technology, as a global payments technology company, is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Visa is currently looking to attract a talented professional to join our Brazil Risk Management team as a Risk Services Manager.

Job Description

Visa Inc. Brazil is seeking an experienced Risk Services Manager (RSM) to act as Visa’s in-country authority of market and client fraud performance, insights and risk success measures. Risk partners with issuers, acquirers, merchants, processors and other stakeholders to ensure secure business growth, by mitigating risks to the Visa payment system. The RSM will also work collaboratively with global and local teams to execute our in-country Enterprise Risk Management, Ecosystem Risk and Payment Risk Initiatives.

The Risk Service Manager will work closely with the in-market Country Risk Officer (CRO) and other Risk Service Managers to support Brazilian stakeholders providing risk insights, consultative support and effectively managing key risks for Visa, and clients, in the market, while balancing our client’s objectives and operational goals. Promoting client adoption of risk reduction strategies and tool, and providing input to and promoting Visa’s Payment Security roadmap in Brazil.

Primary Responsibilities

  • Providing fact-based market insights and strategic thought-leadership to assist Visa clients in managing their fraud risk, while balancing customer experience and operational metrics;
  • Identify in-market risks for Visa and ensuring they are considered for risk reduction actions internally, including executing in-country enterprise risk management programs;
  • Acting as a liaison between clients and Visa’s internal subject matter experts to help troubleshoot problems;
  • Contribute to Champion Security by creating and implementing risk management roadmaps for the market, and identifying new, creative “win-win” methods to reduce and mitigate payment system risk, fraud and cardholder data security risks;
  • Work closely and guide the country’s leadership to evaluate new Visa clients, to establish market and client plans, prioritizing activities, promote domestic processing and to promote adoption of Visa’s fraud reduction tools and authentication solutions, i.e. 3D Secure 2.0, contactless, Visa Token Service, etc.
  • Partnering with product specialists to promote adoption and optimize the use of Visa fraud tools by client Issuers;
  • Preparing reports, briefings and other written products for Visa and external stakeholders,
  • Partnering with Government Relationships to train regulators about payment risks controls.

Qualifications

  • Bachelor's degree in business, computer science, management information systems or related fields;

  • Minimum 5 years of relevant risk or business analytics experience, preferably with a large financial institution;

  • Solid understanding of payment technologies;

  • Demonstrated aptitude to think creatively to identify new ways to approach common risk and data security problems;

  • Experience in managing product risks and advising clients in implementing risk mitigation strategies, policies and solutions;

  • Ability to multi-task and pursue multiple initiatives simultaneously;

  • Strong analytical, organizational and presentation skills;

  • Excellent written, verbal communications skills and the ability to synthesize information and make clear, concise recommendations in Portuguese and English. Desirable in Spanish;

  • The individual must be capable of leading meetings, delivering presentations and comfortably interacting with all levels of Visa management;

  • The candidate must possess a high level of self-motivation, initiative and operate effectively as a team player;

  • Ability to travel domestically and internationally approximately 10% - 25%.

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