The Visa UX Research and Accessibility team is looking for an experienced accessibility leader who can engage and embed with software development teams to provide guidance and strategy for remediation consulting across various web and mobile products. This role will be heavily focused on the technical aspects of accessibility planning, design, development and testing. Additionally this person will be influential in establishing a positive and consistent culture around accessibility across teams at Visa.

This will include driving the accessibility program at Visa and increasing awareness across the various product teams within the company. Strong communication and planning skills and proven experience injecting accessibility into an organization are a must for this role.

Education/Experience

Background and/or degree in Computer Science, Computer Engineering, User Experience, Technical Communication or a related field with 10+ years of experience in digital accessibility planning, design, development, and testing.

Qualifications/Skills

• Passion for improving digital payments products for everyone, everywhere
• Empathy for people with disabilities and an understanding of the different perspectives and needs of people using Visa’s products
• Strong understanding of global and regional accessibility laws and standards and an awareness of the current legal landscape
• Talent for building relationships and trust within teams who have been resistant to accessibility in the past
• Experience working directly with people and communities of consumers with disabilities
• Ability to create long-term vision and roadmap for internal accessibility initiatives and affect change within development and design teams
• Experience presenting to executive and C-level stakeholders on the importance of accessibility
• Subject matter expertise in WCAG 2.0, Section 508, ADA and other regional accessibility laws and standards
• Knowledge of correct use and limitations of WAI-ARIA (Accessible Rich Internet Applications) in web application development
• Passion for making websites and applications accessible to all users
• Assistive technology expertise:
  • Ability to use JAWS, NVDA, VoiceOver (OSX & iOS), and Android Talkback during testing and/or alongside users during usability testing
  • Understanding of compatibility with various platforms and limitations of use
  • Some experience training others to use AT
  • Familiarity with alternative input devices and voice dictation tools
• Knowledge of HTML5, CSS, JavaScript and iOS/Android development best practices
  • Does not need to be a developer but should be able to research and recommend solutions in these various technologies in collaboration with developers
• Thorough, methodical, and creative with extreme attention to detail
• Expert at time management and able to work with minimal supervision
• Experience providing accessibility strategy consulting to teams and understanding of the different roles and responsibilities across the disciplines of software development

Nice To Haves

• Experience implementing accessibility training campaigns across different disciplines
• Experience implementing automated accessibility testing tools and governance
• Significant time spent as an accessibility tester or developer with hands on product release experience

All your information will be kept confidential according to EEO guidelines.