Director - Consumer Products, East Africa

  • Nairobi, Kenya
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world.

If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

1. Product leadership for core consumer products (Debit, Credit, Prepaid) across markets in East Africa

  • Work with Visa’s clients and Business Development teams to ensure the product requirements of clients and Visa cardholders are clearly understood and prioritized
  • Drive product-related and strategic initiatives with Visa’s clients, in collaboration with Business Development, Marketing and other functional teams
  • Pro-actively identify opportunities for growth and/or improvement
  • Provide input to new business opportunities and formal proposals (e.g. RFP’s)

2. Develop and manage products relevant to East African markets

  • Manage the introduction, communication and general implementation of product and service releases, new products and enhancements of services in East Africa
  • In cases where new products or capabilities are deployed in East Africa, work with cross-functional stakeholders and clients to understand local requirements and adapt products as required
  • In cases where localized products, benefits or platforms are required to serve the needs of East African clients, take end-to-end accountability to develop and launch such capabilities, including competitor analyses, business cases, project and vendor management and cross-functional collaboration

3. Accountable for performance of Consumer products across East Africa

  • Review performance, available reporting and request additional management information as required for all products within the region

4. Manage expenses and budgets

  • Manage expenses and forecasts to ensure that budgets are appropriately allocated and spent
    Follow correct governance to maintain an exemplary control environment


  • Tertiary qualification with a business, marketing, or other relevant degree
  • Post-graduate qualification will be advantageous, but not an absolute requirement
  • More than 8 years’ experience in payments, banking or financial services
  • Experience in product management, and/or marketing management, and/or consulting
  • Strong project management and execution skills
  • Insight and understanding of analytics, segmentation and other product management principles
  • Experience of management and/or business strategy will be advantageous
  • Exposure to digital products and digital product management will be advantageous
  • Strong conceptualization and problem solving skills
  • Good networker with experience at senior levels

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