Sr. Program Manager, Onsite/Offsite Collaboration (REF3503V) - Digital and Mobile Product Development (DMPD)

  • Full-time
  • Job Family Group: Product Development

Company Description

About Visa



Common Purpose, Uncommon Opportunity. Everyone at Visa works with one
goal in mind – making sure that Visa is the best way to pay and be paid, for
everyone everywhere. This is our global vision and the common purpose that
unites the entire Visa team. As a global payments technology company,
tech is at the heart of what we do: Our VisaNet network processes over 13,000
transactions per second for people and businesses around the world, enabling
them to use digital currency instead of cash and checks. We are also global
advocates for financial inclusion, working with partners around the world to help
those who lack access to financial services join the global economy. Visa’s
sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork,
diversity, and excellence throughout the world. If you have a passion to make a
difference in the lives of people around the world, Visa offers an uncommon
opportunity to build a strong, thriving career. Visa is fueled by our team of
talented employees who continuously raise the bar on delivering the convenience
and security of digital currency to people all over the world. Join our team
and find out how Visa is everywhere you want to be.



“Visa will consider for employment qualified applicants with criminal histories
in a manner consistent with the requirements of Article 49 of the San Francisco
Police Code.”



Job Description

Come Join Visa Inc, a global payments technology
company that connects consumers, businesses, banks, governments and territories
to fast, secure and reliable electronic payments. Visa is accepted in 200
countries and is the best way to pay and be paid for everyone, everywhere.



Reporting to the Senior Director, Portfolio and Program Management within the
DMPD team, this position will provide Program / Project Management leadership
for the Visa Token Services Programs. These Programs have a significant impact
on Visa's future revenue streams. Program management will holistically
encompass working across all business and technical units within Visa to drive
overall program success. Comprehensive day-to-day management of multiple, cross
functional, global software development projects, specifically within mission
critical programs will be required.



The responsibilities will include but are not limited to: planning &
resource management, conducting project kickoff meetings; defining project scope;
facilitating technical, operational and/or business requirements definition for
Product Development tasks; developing detailed baseline project plans; driving
/ managing / tracking projects through each phase of the project lifecycle
through to successful completion leveraging agile methodologies where
necessary; communicating status, issues and risks to project stakeholders;
providing leadership to cross-functional project teams, and maintaining project
documentation. This position will work closely with members of Product
Management, UI/UX, Product Development, QA, Release Management, Implementation
Management, and Operations teams, as well as with all levels of management
within the organization. The Digital and Mobile Product Development organization
is also fully operational in Scrum delivery. This role will include complex
project management that may involve developing processes and plans.



A strong candidate will have a solid experience with technology/ product
program management, people management, x-functional team leadership, as well as
superb skills in communications, business analysis, problem-solving, cross-team
coordination, communications, project/program management, processes, and change
management. The ideal candidate is not just a facilitator or project plan
tracker but ensures things get done. The ideal candidate must have a drive to
get things done and a "make it happen" attitude. To add here, this
candidate must have strong experience in onsite/offsite collaboration.
Primary role of this job is to do onsite/offsite collaboration.

Qualifications

Qualifications


- Candidate should have solid experience with onsite/offsite collaboration experience.

- Master's degree, or foreign equivalent, in
Computer Science, Engineering or a closely related discipline OR Bachelor's
degree, or foreign equivalent, in Computer Science, Engineering or a closely
related discipline; eight (8) years of overall work experience; and five (5)
years specialized experience in project or program management.



- Candidate has a PMP or equivalent project management certification and has
knowledge of working in an agile environment.



- Good familiarity with project management software tools; project management
techniques; software development lifecycle in an e-commerce or web environment;
scrum or agile experience.



- SME Knowledge of project management principles and Agile development
methodologies



- Good attention to details, ability to think analytically and independently.











- Knowledge and hands-on
experience of technical implementations of large scale, highly available,
robust web/mobile and Payment Services applications.





Additional Information

Desired Skills



- Financial Institution Engagement is a plus.



- Strong communication skills and the ability to work well with other departments
and varying levels of management



- Ability to function effectively in a fast paced environment and manage
multiple projects simultaneously.



- Ability to negotiate priorities across organizations is required



- Ability to plan and prioritize multiple tasks effectively.



- Ability to independently drive projects through to completion



- Experience with a scrum tool like Rally is a nice to have.



- Hands-on experience with the day-to-day management of cross functional,
global software development projects.



- Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc



- Knowledge and/or experience with widely successful Agile techniques: User
Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing,
Automated Testing, Agile Games



- Meticulous follow-ups and follow-through of issues and actions to drive them
to closure in a timely manner; Work closely with the Technical Development team
to identify and communicate critical paths.



- Be the single point of contact for the partner and bring in resources from
marketing, product, and support as necessary



- Become an expert on our product, our competition and the markets in which we
compete



- Manage and effectively deliver features committed to for the Release Train



- Support Product Owner in developing, maintaining and grooming Product Backlog



- Collaborate with cross functional teams and build schedules and plans;
Identifies and manages dependencies with other internal or external teams; Work
with the Scrum team and with non-agile Visa teams to align deliverables



- Handle issues/ risks proactively and work with the program manager to
successful deliver the program and projects.

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