Benefits Program Manager

  • Full-time
  • Job Family Group: Human Resource

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Benefits Program Manager will play a key role in supporting the design, budgeting, communication, and ongoing administration of Visa’s U.S. benefit programs.

Primary Responsibilities:

  • Responsible for ongoing management of various health and welfare benefits.  Specific programs may vary but may include life insurance, disability, leaves of absence, workers compensation, perks,
    commuter benefits, education assistance, and service awards.

  • Continuously evaluate benefit programs and develop proposals for enhancements. Keep current
    with industry trends and areas of importance in the benefits arena; researching
    trends, best practices, and cost and financial impact and presenting
    recommendations and new ideas.

  • Lead benefit enhancement initiatives - develop project plans, collaborate with
    program owners/stakeholders, contribute to communications, and manage on-time
    deliverables.

  • Vendor management, including selection, onboarding, budgeting, and resolution of
    escalated issues; ensure compliance with established processes and agreed-upon
    service levels; address any issues that may arise.

  • Develop benefits program budgets and track actual spend vs. budget.

  • Work effectively with internal resources including employee relations, HR shared services, legal, finance, sourcing, payroll and HRIS on a number of  issues, including escalated employee issues and compliance with company policies and legal requirements.

  • Responsible for benefit plan compliance, including: federal, state, and local requirements and
    supporting internal and external audits.

  • Develop and maintaining online benefit plan content.

  • Organize onsite benefits events for employees.

  • Develop and conduct benefit plan training for HR teams.

  • Respond to escalated employee issues.

  • Testing and program support for programs and projects.

     















Qualifications

  • BA/BS degree or equivalent preferred

  • Knowledge of benefit funding, budgeting, tracking, analysis, and reconciliation

  • Proficiency with Word, Excel and PowerPoint; experience with benefits administration
    systems and Workday a plus

  • Critical thinker, with strong analytical and problem solving capabilities

  • Results oriented, with a high degree of flexibility and ability to deal with ambiguity

  • Strong written, verbal, and problem solving skills

  • Effective project management skills with attention to detail

  • Self-starter, ability to work independently and perform at optimum levels




Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

All your information will be kept confidential according to EEO guidelines.

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