Director, Innovation Activations

  • San Francisco, CA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Visa’s Innovation & Strategic Partnerships (I&SP) is a global client facing organization that sets Visa’s public innovation agenda, develops commercial partnerships with industry leading brands and platform providers, and promotes hands on incubation and rapid prototyping to demonstrate the art of the possible for clients and partners.

Within I&SP, the Innovation Activation team creates and manages a global program of product and innovation interactive experiences at Visa Sponsored events and tradeshows (FIFA, Olympics, NFL, Money 2020 and others) The team has an open position as Director, Global Innovation Activations.

The Director – Innovation will engage with various stakeholders within and outside of Visa to develop new capabilities/user experiences on Visa platform specifically for events. Within specific areas of focus, he or she will drive the vision, partner outreach and engagement and subsequent creation of the prototype. He/she will interact with executives and others in client and partner organizations to brainstorm payment innovation ideas and rapidly prototype working proof of concepts. He/she will then evangelize the proof of concept within and outside of Visa, and work closely with product teams in Visa to drive pilot launch at events, and plan for eventual commercializations.

He/she will bring prior experience in hands-on development of solutions, UI and prototypes, and a close knowledge of developments in technology (mobile, cloud, APIs, etc.) and commerce (omni-channel, digital payments, etc.). He/she is creative and hands-on, developing working prototypes where necessary and leading other solution developers where available. The ideal candidate will demonstrate depth of thinking and experiences across card issuing, merchant payment solutions, new payments capabilities (tokens,
mobile). He/she is passionate about payments and has meaningful understanding of developments in the areas of IoT, blockchain, AR/VR, data, and other technologies.

The Director must also possess excellent written and verbal communication skills. He/she must be willing to support complex, immersive and leading edge technologies. Finally, the Director must have strong
project management skills.  This position will require approximately 30% travel.


  • Brainstorm with internal and external teams to develop ideas and
    potential solutions for payment innovation - piloting at events
  •  Rapidly convert ideas into working prototypes, mashing together
    solutions/capabilities that exist within Visa or externally.
  • Direct a team of UI/UX and development resources to build a working proof of concept
  • Work cross functionally across Visa organizations and partners to
    ensure on-time delivery
  • Lead clients/partners and internal product and development teams to
    drive development and deployment
  • Identify key innovation opportunities for Visa, and identify potential partners
  • Evangelize innovations within and outside Visa, in order to pave way
    for commercialization/ product roll out.
  • Create a network of technical people within Visa to call on for
    special requirements and recommendations.

Tactical Responsibilities:

  • Prepare for and attend global events to lead
    pilot/prototypes. Lead the interactive experience and technology in a client
    facing environment

  • Test all technology, apps, content and demonstrations
    prior to events and onsite

  • Troubleshoot any technical issues, solve technical
    problems, and communicate results.

  • Cross train event specific stakeholders on experiences
    and basic support. Supervise setup of experiences onsite at events

  • Prepare debrief and evaluations of experiences


  • Bachelors Degree (engineering or computer science, or
    related degree preferred)

  • At least 8 years of relevant experience in product innovation
    (fin tech, bank, or technology consulting, focused on payments and/or commerce)

  • Experience in client facing engagements, preferably in
    leading them

  • Strong Communication / writing skills

  • Motivated Self Starter

  • Excellent Verbal Skills

  • Excellent organizational skills and team player

Additional Information

All your information will be kept confidential according to EEO guidelines.

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