REF5149L - Senior Telecom Business Analyst

  • Austin, TX
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Senior Business Analyst in the Operations & Infrastructure Business Operations team will develop and establish baselines on cost for Visa's telecom spend. This role will also be responsible for taking the telecom budget and breaking it down into types of services, circuits and vendors and identifying opportunities for cost savings. The professional in this position will gain an in-depth understanding of the business, strategic direction, organizational structure, and key vendor partnerships. You will help define success for IT telecom financial efficiency and cost clarity programs by creating and tracking key metrics and developing consumption optimization programs.


  • Understand the circuit inventory information with ability to identify different types of telecom circuits
  • Benchmark different telecom provider rates through industry research
  • Complex TCO model and provide different traffic options for QoS and cost
  • Participate in RFP for telecom providers and provide input concerning financial requirements
  • Bid evaluation and traffic migration scenarios
  • TEM ad-hoc reporting skills and analyzing monthly network budgeting and forecasting
  • Contract rate compliance and audit functions
  • Network savings audit and verification
  • Network spend and trending analysis
  • Experience with carrier online web portal access and reporting


  • Good understanding of telecom circuit types
  • Experience with cost bench-marking and cost modeling
  • Exception Excel skills with the ability to manipulate cost information for thousands of circuits
  • Must have strong quantitative skills & experience taking raw data and drawing actionable insights from it
  • Vision and process oriented
  • Understanding of data centers and IT frameworks
  • Ability to conduct research such as market size and trends, competitive analysis
  • Strong communication skills including written, oral, and presentation abilities
  • Business and technical writing skills; executive level presentation skills
  • Organizational agility and the ability to influence stakeholders and various levels of senior leadership
  • Extremely comfortable with Excel and iProcurement, Hyperion
  • Demonstrated project management skills, including ability to prioritize, meet deadlines and follow through on completion of high-profile projects
  • Proven critical thinking and problem solving skills
  • Must be comfortable with ambiguity and fast change with an ability to adapt quickly and
  • Individuals who have demonstrated ability to build a high performance and collaborative work environment in highly matrixed organization


  • Bachelor’s degree in Computer Science, Information Systems, Finance, Business or related field
  • MBA degree preferred 
  • Prior work experience in a telecom organization highly preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

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