Sr. Director, Global Business Conduct

  • Full-time
  • Job Family Group: Legal

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Visa has been recognized by Ethisphere Institute as one of the World’s Most Ethical Companies for each of the last five years (2013-2017), and also was awarded “Best Compliance and Ethics Program (Large Cap companies) in the country by Corporate Secretary in November 2017.

As the Global Head of Visa Inc.’s Business Conduct Office you will promote the Code of Business Conduct & Ethics, administer an enterprise-wide whistleblower hotline, manage all internal investigations, and provide ethics advisory services.

In this role you will lead a team of seasoned professionals and constructively engages with cross-functional partners to identify and mitigate compliance risks as well as promote ethical workplace behavior.

Principal responsibilities:

  • Oversee Helpline / Hotline for employees worldwide to seek guidance on corporate policies and report illegal or unethical behavior.
  • Lead the global investigation and disciplinary process to address alleged misconduct across the company.
  • Chief partner to Legal, Human Resources, Internal Audit, Privacy, and Information Security for resolution of policy or legal violations and employee relations issues.
  • Own and promote Visa Code of Business Conduct & Ethics and associated whistleblower / non-retaliation policies (e.g. Code of Ethics for Senior Financial Officers and Whistleblower Procedures for Accounting and Auditing Matters).
  • Lead the company-wide conflict of interest disclosure and risk mitigation program, including risk assessment, monitoring, assurance, and education functions.
  • Facilitate sessions with executive management as well as ethics and compliance governance committees to address business conduct matters.
  • Supervise training, education and outreach on Code of Business Conduct & Ethics and related compliance topics.
  • Regularly provide ethics advisory services and control assessments to business units and executive leadership.
  • Deliver high-impact reporting for senior management, Audit & Risk Committee, and Board of Directors.


Additional responsibilities include:

  • Liaise with external auditors and regulating agencies.
  • Represent Visa with industry organizations and external professional associations.
  • Cultivate top talent as a dedicated people manager.

Qualifications

  • 12+ years of experience leading compliance and ethics programs, including corporate investigations and conflict of interest thought leadership.
  • Advanced project management and six sigma certifications strongly preferred.

    Technical certifications (preferred but not mandatory):
  • Juris Doctor (JD)
  • Certified Public Accountant (CPA)
  • Certified Fraud Examiner (CFE)
  • Certified Compliance & Ethics Professional (CCEP)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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