Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

The Role
The Director plays a critical role to support the enterprise and operational risk activities of the company. Visa owns the most recognizable global brand in the financial services industry. Maintaining trust in that brand and differentiating Visa from competitors will be the RSM’s key responsibilities. Reporting to the Chief Risk Officer of Greater China, the RSM will be entrusted with a broad portfolio of responsibilities including Enterprise Risk Management and Ecosystem Risk (Fraud & Data Security) for Hong Kong, Macau and Taiwan.
The RSM will advise Visa’s Country Managers, country management teams and hub & global functional leads on risk management strategies related to complex operational, financial, legal and regulatory risk exposures. In addition to overseeing Enterprise Risk, the RSM will be responsible for maintaining the integrity of the payments ecosystem, which includes issuing and acquiring banks, merchants, cardholders, and service providers such as processors, device manufacturers, and payment gateways.
The successful candidate will collaborate effectively with the country management teams and hub/ global functions including Technology, Innovation, Global Solutions, Client Support Services, Global Product & Merchant Sales. The RSM develop security priorities and execute strategies to prevent fraud, enhance user authentication, safeguard sensitive data, identify and respond to data breaches, prevent the misuse of the payment system for unlawful purposes. The RSM will also be responsible for representing Visa’s Credit Settlement Risk policy so as to protect Visa against financial loss in the case of a failure of an issuing or acquiring bank.
The RSM will play an important role in shaping Visa’s enterprise and operational risk strategies during a period of rapid innovation in the payments industry. From enabling new channels (e.g. eCommerce/ mCommerce) to incorporating new technologies (e.g., chip cards, NFC) and expanding payment ecosystem (e.g. 3rd party service providers, regulators), the RSM will have the opportunity to lead the country management and clients to mitigate risks and innovate responsibly. He/she will be a catalyst for transforming Visa’s sub regional risk strategy and solutions for issuers, acquirers and merchants, with the end goal of championing payments security & forging deeper client relationships.

Key Responsibilities
• Develop and execute a comprehensive risk plan that is consistent with local market landscape, country priorities and global risk strategy.
• Execute both internal and external risk management programs
• Lead client forums (security summit, Risk Executive Councils, working groups, etc.)
• Promote & support client adoption of Visa risk products / solutions / initiatives
• Identify new, creative "win-win" methods to reduce and mitigate payment system risk, fraud and cardholder data security risks.
• As a member of country risk team, serve as a trusted & strategic advisor to Country Manager on all risk issues.
• Manage relationships with issuers, acquirers, merchants, payment processors, service providers, regulators and law enforcement to:
- Resolve fraud & data breach events
- Provide stakeholder training
- Respond to adhoc queries & analytics requirements
- Identify opportunities to enhance the payment ecosystem and advance risk management best practice.
• Support constructive relationships with sub regional/ local market regulators and law enforcement agencies
• Lead the responsible innovation initiative by assisting Visa and its clients mitigate risks and embrace new technology improvements.
• Assess emerging/innovation risks and new business models
• Leverage local insights to contribute to Risk thought leadership
• Guide clients through payment innovation complexity
• Prepare reports, briefings and other written products to update executive management on risk activities, issues and opportunities.
• Convey risk-related trends and developments to sub regional/ local country manager and leadership team through regular reporting
• Synthesize marketplace feedback regarding the effectiveness of Visa’s risk management strategy and programs; benchmark Visa’s performance relative to other payment networks and participants.
• Guide Visa’s proactive risk communications and collaboration across all of these stakeholders so as to advance the safety, security and long-term growth of the Visa payment system.

Risk Experience
- Track record for successfully identifying and mitigating enterprise and operational risk for a complex, global company in a regulated industry.
- Experience protecting consumer and corporate data through the development and implementation of rigorous compliance & rules management processes.
- Demonstrated approach to risk management contributing to brand and business growth.

Strategic and Analytic Skills
- Understands both at a strategic and operational level the myriad risks facing the business; drives down to root causes to assess the severity of the risk, the cost of remediation, and develops an appropriate action plan.
- Maintains strong personal base of knowledge with respect to risk management, industry practices, trends, and issues.

Collaboration and Communication
- Works cross-functionally with technology and with business unit heads to deliver insights that drive key business strategies and decisions.
- Works effectively with clients and external stakeholders – banks, processors, regulators.
- Proven ability to influence, collaborate, and work in matrix environment.

Executing for Results
- Intellectually curious; finds stories in the data, asks the right questions, demonstrated track record of mining data & intelligence for game-changing insights that generate big impacts.
- Gets things done; relentlessly focuses on results; aligns efforts with business objectives.

Other Exposure and Education
- Global and deep knowledge of the payments industry and the major trends affecting the major stakeholders, including regulatory, market environment, competitive landscape, technology and the rising threat of data breaches.
- 5-10 years of experience in leadership across technology products/ solutions, or similar years of experience in a leadership position within a financial institution, potentially as a key customer for Visa’s services on the client side.
- Solid general management background, with proven track record in strategic thinking, financial planning, risk management, relationship building and project leadership.
- Extensive international experience or work experience in a multinational corporation preferred.
- Undergraduate degree from top-tier institution required. Graduate degree with a focus on general management will be preferred.
- Mandarin and English speaking capabilities are required

All your information will be kept confidential according to EEO guidelines.