Director, Technology Business Operations Reporting

  • Foster City, CA, USA
  • Full-time

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

The Technology organization within Visa, Inc. is responsible for all systems, technology and processing platforms, networks, and the development required to support the business demands of the company. This global organization has a workforce of approximately 7000 Technology professionals (FTE, Consultants and Contractors), and operates in multiple locations including California, Colorado, Virginia, Texas, Singapore and Bangalore.

The Technology Planning & Business Operations organization provides key business management oversight and integration across the Technology organization. This includes driving investment planning & budgeting, project & portfolio management, workforce planning activities, strategic initiative program management, executive reporting and employee engagement activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders.

Job Description

The Director of Business Operations Reporting will be responsible for a number of high-visibility, time-sensitive analytical responsibilities with key focus on bringing transparency, critical thinking, and sound rational to support decision-making through various executive level reports. This position interacts with a wide range of stakeholders within Technology, across functional Program Management Offices (PMOs), Finance, as well as senior leadership. The position will report to the Sr. Director, Technology Employee Engagement & Business Operations Reporting.

Key responsibilities include:

  • Lead and deliver executive reporting and other data-driven deliverables, with a focus on providing appropriate content, context and structure in a precise and timely manner

  • Provide leadership and oversight without direct management authority; share expertise with contributing teams and drive operational rigor to ensure goals are met

  • Focus on continuous improvement and evolution to meet changing requirements to support maximum visibility to the executive audience

  • Build PowerPoint presentations and other relevant artifacts for consumption by executive management, including the Board of Directors

  • Act as the primary point of contact for audit and compliance reporting and work with functional teams to gather required artifacts in prescribed formats


  • Bachelor’s degree in Finance, Business Administration, Economics or a related field.

  • 8-12 years of progressively responsible experience in related roles, including responsibility for reporting, and analysis, project/program management, and business operations

  • Thinks big picture and drives execution, but also comfortable with rolling up sleeves to get the work done.

  • Demonstrated skill in conflict management and interpersonal negotiation to achieve business objectives and develop trust with stakeholders.

  • Directly relevant experience in a similar role at Visa and/or a medium to large, leading technology company is highly preferred.

  • Excellent verbal communication, collaboration, stakeholder management, and teamwork skills with demonstrated ability to gain rust, secure buy-in and influence change at all levels

  • Excellent analytical, strategic-thinking, problem-solving, and organizational skills as well as the
    ability to adapt quickly to changing priorities and responsibilities
  • Skilled in the creation of presentations, new reporting mechanisms and other documents.
  • Strong process orientation and demonstrated ability to define and document new or improved, operational, and business processes and reporting mechanisms.
  • Highly proficient in Microsoft Office including Excel, PowerPoint, and Word. Expertise in one or more
    analytics tools such as Tableau, Power BI, as well as Visio and SharePoint skills would be a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.