Senior Director, North America - Canadian Commercial Segment Lead & New B2B Operating Flows

  • Full-time
  • Job Family Group: Product Development

Company Description

About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Visa's Market Commercial Product Team has responsibility for the North America Market P&L and product vision for Visa's commercial solutions including creation of issuer segment strategies, commercialization of new and enhanced products and services, research and thought leadership, and product engagement with our issuing financial institutions and partners. The team serves financial institutions and their downstream clients by providing payment products and services to the large and middle market corporate/multinational companies, governments and commercial supply chain/B2B segments. The North America Market Team works collaboratively with the Commercial Platform, Partnership and Commercial Sales Team as well as other regions, ensuring alignment of market positioning across all areas of Commercial.

The N.A Market Senior Director, Commercial Canada Lead and New B2B Operating
Flows
 will be responsible for setting our core product management strategy in Canada and strategy for faster payments in the B2B space.

This leader has accountability for creating the product strategies that will drive significant growth from alternative payments and for articulating the local market requirements for successful commercialization in
the region. Use cases include domestic and cross-border B2B.

This senior-level role will lead the Commercial Product Team engagement with Visa’s most strategic B2B payment provider relationships, in
close coordination with the Visa’s Partnership, Platform and Commercial Specialized Sales team members. 

In addition, the role involves working with the extended Commercial Product Team to identify gaps as well as new requirements for Innovative B2B payment solutions that meet issuer and end client needs. 


RESPONSIBILITIES

  • In collaboration with global team members and local Canadian market
    leaders, Review, Define and Own the Commercial Large Mid-Market strategy in the
    Canadian market 

  • Lead the definition and implementation of
    business strategies that will drive growth of share and revenues from
    non-traditional business payments and other emerging strategies

  • Lead the expansion into new products and
    services that capture untapped/un-carded payment volumes and leverage Visa’s
    robust payment capabilities

  • Demonstrate thought-leadership,
    product/technology development expertise and strong project management skills
    in the integration of technology into new product and service solutions

  • Responsible for P&L and day-to-day management of B2B verticals for the
    Commercial Product team.

  • Partner with internal and external
    constituencies to identify, research, and analyze new technology-based
    products, services and capabilities; solicit input for concepts, enhancements
    and market intelligence

  • Oversee commercialization of Visa Commercial Solutions for the Canadian
    Market for different client segments.

  • Define and prioritize a strong operating model with Visa’s technology
    partners on specific Product Enhancements and Product specifications

  • Manage the development of financial business
    case and ROI analysis for the owned projects

  • Coordinate across North American, Commercial Product teams and other
    internal Visa teams to ensure global alignment of solution offerings to

  • Align work with Specialized Sales and Account Executives including the
    creation of client facing marketing collateral, sales presentations, and acting
    as product SME for product calls with our financial institution customers.

  • As gaps/new requirements are identified, collaborate with the Commercial
    Product Teams (e.g. B2B, Reporting & Travel, Data) to define and prioritize
    these requirements for development.

  • In working with issuers and partners, engage the Commercial Product Team
    SMEs to define and validate custom solutions/integrations to ensure that the
    proposed offerings align with the broader Commercial Product strategy.

  • Strategize with partners on major initiatives and opportunities,
    leveraging customer interactions to identify new and enhanced products and
    services.

  • Using known or collected electronic payments industry knowledge to drive
    new product opportunities for our issuers and downstream clients.


Qualifications

  • Senior Leader with extensive experience (12-15+ years) in Product/Sales and P&L management, preferably in Commercial card
  • Knowledge of all electronic payment types including Commercial card payments experience
  • Ability to structure, manage, and coordinate complex cross-functional teams including technical and non-technical resources
  • Strong results-oriented leader; analytic and fact-based consultative discipline
  • Add value to customers by insightful and thoughtful questioning, offering new ideas, and delivering solutions
  • Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities
  • Ability to work with leading industry partners and negotiate effectively to achieve desired outcome
  • Able to work independently and in a matrixed environment
  • MBA or equivalent work experience required

Additional Information

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