Director, Regional and HQ Functions Compliance Officer (RCO)

  • Mumbai, Maharashtra, India
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity.  Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team.  As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

As a global payments system, Visa maintains a Compliance Program designed to manage legal, regulatory and ethical risks across our business.

This position is responsible for the oversight, support and monitoring of the ongoing application of the Compliance Program across India, Sri Lanka and South Asia offices as well as Visa’s Mumbai and Bangalore based business and technology teams. Additionally, this role supports Singapore’s regional Asia Pacific hub functions.

The position will ensure that Visa has effective risk management, decision-making and due diligence of key processes to meet international standards and the requirements of regulations and laws of the United States as well as countries of the South Asia region. These activities include the following areas of risk:
• Anti-Bribery and Anti-Corruption;
• Office of Foreign Assets Controls and other Sanctions;
• Anti-Money Laundering / Anti-Terrorist Financing;
• Data Privacy;
• Information Security;
• Anti-Trust and Competitive Intelligence; and
• Other specific compliance requirements of regulators who have regulatory authority over our operations in the South Asia region

In addition, this role also carries responsibility for ensuring the highest standards of business ethics, as set out in Visa’s Code of Business Conduct and Ethics. Particular areas of focus include:

• Business Conduct and Ethics;
• Conflicts of Interest; and
• Prevention of Insider Trading


• Responsible for all Compliance matters as the primary point of contact for business units, support functions and local regulators. Grow business partnerships and provide leadership on regulatory compliance matters by providing accurate and timely advice and counsel
• Ensuring understanding of South Asia business strategy through ongoing dialogue to identify potential or emerging risks and proactively address them so as to avoid unnecessary risk or delays to strategic plans
• Ensure that the business has effective decision-making, risk assessment, processes, controls and procedures, meet obligations of international and local regulatory laws and requirements
• Act as the Principal Reporting Officer (PRO) to Reserve Bank of India’s Financial Intelligence Unit (FIU). Accountable for managing the process and providing required reporting to regulatory authorities throughout South Asia, as required
• Execution of due diligence responsibility requirements of the Anti-Bribery/Anti-Corruption Program, Anti-Money Laundering/Anti-Terrorist Financing & Sanctions Programs, including third party due diligence
• Support of Visa’s Financial Intelligence Analytics activities through additional and enhanced due diligence applied Anti-Money Laundering/Anti-Terrorist Financing & Sanctions cases, including direct communications and requests for information from clients and partners
• Regional oversight of the Conflicts of Interest, Data Privacy and Information Security Programs
• Review, assessment and pre-approval of gifts, travel and entertainment, as well as assessment of the proper designation of State-Owned Entities and Covered Government Officials
• Review significant business activities and transactions, assessment of risk and development and execution of risk mitigation action at regional, country, program and product level
• Responsible to assist the business in developing and enhancing the first line of defense to ensure compliance with local regulatory requirements, ensuring that risks are being adequately managed and that the business is in compliance with company policy
• Responsible for second line of defense monitoring, where required.
• Responsible for business education on policy requirements, including delivery of localized training, tailored to the specific countries and business and support function needs
• Responsible for comprehensive reporting including local dashboard and metrics reporting
• Continually identify opportunities for efficiencies while ensuring sufficient controls are in place; partner with the business to drive process and control improvements
• Work closely with Legal and Government Relations to maintain an understanding of the legal and regulatory landscape including the support and maintenance of the legal and regulatory obligations inventory as it applies to Visa
• Handle queries and questions on the Compliance Program from the business, support functions, other control groups, regulators, clients and partners


Bachelor's degree or other higher education qualifications required
• Professional AML/ATF (ACAMS) accreditation required
• ICA Diploma in Governance, Risk & Compliance or similar qualification preferred
• 8 to 10 years of experience in management of compliance programs and controls within the financial services industry
• Intuitive, highly ethical and comfortable to question and challenge
• English language skills required; multiple Asian language skills preferred
• Good knowledge of payments industry products, emerging products, regulations and related trends
• Sound knowledge on AML/ATF typologies
• Good understanding of core pillars of effective AML/ATF and Sanctions programs and appropriate legislation
• Highly analytical and self-motivated, adept at working independently and in a dispersed team environment covering multiple and varied tasks
• Capable of working collaboratively with employees from all levels within the organization; proactive planner able to engage peers and seniors constructively
• Flexible to work in an environment where needs are continually changing
• Corporate experience with a proven track record of managing multiple projects in a complex matrix business and operational environments
• Ability to multi-task and able to work with minimal supervision
• Excellent analytical and data analysis skills including use of MS Office systems including Word, Access, Visio, Excel (advanced), Power Point, SharePoint and other applications
• Excellent presentation and public communication skills
• Some travel and extended business hours (conference calls) may be required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Policy