Director of UX Engineering

  • Austin, TX, USA
  • Full-time

Company Description

CyberSource, a Visa company, is a global leader in e-Commerce Payment Management. As part of CyberSource’s continued growth and expansion we are looking for talented, articulate and bright individuals who
want to make a difference.

CyberSource has been and continues to be a pioneer within the e-Commerce Payment Management world. CyberSource offers a full-service payment management platform for e-commerce merchants, combining
global payment processing, fraud management and payment security systems.

Job Description

Position Summary

CyberSource is looking for a talented, proactive, creative, energetic individual to lead the charge in taking our websites, web applications, and mobile experiences to the next level.  You will be part of CyberSource Product Development, working closely with product managers, operations, and development teams to deliver highly functional, secure, scalable, and interactive web sites and application user interfaces to CyberSource’s customers.

Key Responsibilities

  • Provide the UX vision and work with product owners on evangelizing this vision into their requirements.

  • Work with business and marketing partners to create and maintain content for CyberSource websites.

  • People Management responsibilities

  • Design and build proof-of-concepts on next generation UI applications

  • Provide presentations and demos to key stakeholders

  • Support multiple teams in multiple sites on their UI requirements

  • Exercise ownership and independent judgement with minimal direction from management


Must Have Qualifications

  • Bachelor’s Degree in Human Factors, Design, Psychology, Sociology, or related field

  • 12+ years of experience in Design/UX

  • 5+ years of people management experience

  • Experience with UX across different mediums like mobile and tablet devices

  • Passionate, Subject Matter Expert in visual and interaction design that can articulate UX principles and process to others with a get-it-done-attitude

  • Experience running discovery and usability sessions

  • Experience with Balsamiq, Sketch, and Invision

  • Expert with HTML5/CSS3/SASS/JavaScript and web standards

  • Experience with Cloud Hosting Services like AWS and GAE

  • Expert with website CMS/publishing platforms like WordPress and Squarespace

  • Strong verbal, communication, and documentation skills

  • Possess strong problem solving skills with an emphasis on the details

  • Experience working in an Agile Scrum Development environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

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