Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the
heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access
to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees whocontinuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how
Visa is everywhere you want to be.

• Running an end-to-end continual process improvement projects: Six Sigma, Lean & Kaizen with minimal guidance
• Compile data from various sources and deep dive into the data to produce actionable recommendations
• Conduct workshops with multiple stakeholders to understand and re-engineer the process
• Liaise with stakeholders across the globe and drive their respective project to a logical closure
• Publish required weekly and monthly business and project related reports

• Proficiency in Excel and ability to build Pivot Tables and Macros

• 3 to 5 years of IT operations and process re-engineering experience.
• Good knowledge of ITIL as well as Lean, Six Sigma, Kaizen or equivalent process improvement methodologies
• Good understanding of the data mining techniques and processes
• 3 to 5 years hands-on experience in implementing different types of six sigma or lean projects
• Strong analytical skills
• Proficiency in Excel and ability to build Pivot Tables and Macros
• Strong project, organizational, presentation and interpersonal skills
• Excellent verbal and written communication skills with the ability to communicate complex processes to a wide audience across various time zones.
• Demonstrated ability to meet deadlines and commitments in an environment which requires multi-tasking among concurrent tasks and projects.
• Work with process owners and stakeholders to re-engineer processes to be simple, nimble, repeatable, measurable, achievable and continuously improved
• Identify areas of improvement within the Technology processes using metrics and Six Sigma, Kaizen or similar techniques and deliver improvements in process, tools and quality of adoption.
• Suggest comprehensive metrics that can be actionable and promote positive behavioral changes; Baseline, improve and re-measure success. Work with the Metrics team to deliver them and use for continuous improvement
• Manage relationships with other process management teams to provide a consistent delivery framework
• Work with the requirements, documentation and training teams so processes are implemented in the tools, documented and process users trained in their use
• Create and maintain project plans.
• Represent the team in planning and review meetings with IT project cross-functional stakeholders.
• Multi-task and prioritize a moderate amount of concurrent assignments.
• Adhere to department procedures as directed by the department and Visa's procedures guide.